Virtualization | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Managed Service Provider (MSP) | Network Management | Compliance Management/ Sarbanes-Oxley Compliance | Networks | Electronic Bill Presentment and Payment (EBPP) | Data Security | Application Lifecycle Management(ALM) | Authentication / Password Management

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Best Practices for Communications Transformation: Transportation, Energy, and the Public Sector by Alcatel-Lucent March 26, 2009 - (Free Research) This whitepaper will provide insight into: a- the communications requirements of three specific industry segments (transportation, energy and the public sector), b- best practices to deliver the services and manage the projects efficiently, and c- innovative solutions and strategies deployed by these industry segments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Business in the Clouds: How ISVs, Service Providers, and Service Centered Businesses Can Build a Successful SaaS Applications Offering by LongJump October 19, 2009 - (Free Research) This paper explores the overlooked aspects of SaaS application delivery including the creation of applications, release management, service deployment, internationalization, tenant management and partner support. This paper will also examine the crucial role multi-tenancy has in rolling out SaaS solutions and advocate for a platform-based strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions by Wipro Technologies October 30, 2008 - (Free Research) In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Finding Value in Services: A Navigational Guide by Alcatel-Lucent May 08, 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Tiens Group: growing and cutting costs with a single, integrated, secure, and cost effective global network by Orange Business Services April 06, 2009 - (Free Research) Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Is Security Driving How You Run Your Business? Empower Your Organization with Strategic Security by McAfee, Inc. August 26, 2009 - (Free Research) Reading this paper will help you understand the fundamentals of building a security architecture that helps you respond to business demands while safeguarding your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc. September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

100% Electronic AR Invoicing with SAP® Solutions by Esker Inc. October 2009 - (Free Research) This paper examines solutions, both traditional software and Software as a Service models, with a proven track record in helping companies make the transition to 100% electronic AR invoicing. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Report: Enterprise Managed PC Backup Services by Iron Mountain Digital January 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report by SAP America Inc January 2007 - (Free Research) Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey. (BOOK) VIEW ABSTRACT | GO TO

Best Practices and State of the Art Tools for Modern GUI Creation by Instantiations February 2009 - (Free Research) GUI building tools allow developers to spend less time and money creating Java GUIs, because they can focus on creating application-specific functionality rather than coding the low-level logic required for GUIs to run. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing the Essence of Accounts Payable Automation for SAP® by ReadSoft August 2009 - (Free Research) Read this paper to learn about the accounts payable (AP) automation solutions available today and learn which solutions best relieve the AP pain points while delivering the best overall solution, through leveraging the existing SAP® ERP environment and it's built in workflows. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Wolf Organization: Building Materials Supplier Selects AventX to Fax from SAP by STR Software May 2009 - (Free Research) Prior to The Wolf Organization's move of SAP to production in 2000, the company spent significant time and resources on manually faxing and mailing approximately 5,000 invoices per week. They chose AventX Connector for SAP ERP for automating the fax delivery of purchase orders, invoices, and acknowledgements. Read more about their experiences. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Garnering Executive Support: Building Your Business Plan for Strategic Meetings Management by StarCite March 2009 - (Free Research) In this white paper, brought to you by StarCite, corporate travel and meetings professionals will learn why executive support is vital to a strategic meetings management effort and how to garner that support - even if it requires investment and resources from upper management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Using Configuration Audit & Control to Meet Compliance and Improve Operations by Tripwire, Inc. September 2008 - (Free Research) CAPITAL Card Services wanted a solution that could help automate compliance, improve best practices and reduce unplanned work to meet this requirement it turned on to Tripwire as a result Capital was able to reduced unplanned work by 75%. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Deliver Application Integration Projects in Days by Cast Iron Systems February 2009 - (Free Research) This white paper details the Cast Iron Integration Solution, which dramatically simplifies application integration today. As a purpose-built solution designed exclusively for application integration, it eliminates complexity from an integration problem and enables companies to implement projects in days, rather than weeks or months. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Solution’s Superior Workflows, Multi-Tenancy Create Stronger Customer Service by Microsoft April 2008 - (Free Research) Using the multi-tenancy features of the solution, The Linc Group can tailor the CRM experience for each of its offices and franchisees around the world. The true value of Microsoft [Dynamics] CRM [4.0] is about how successful the tool can make employees in their jobs . . . (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Future-Proof Your Compliance Program by IBM July 2009 - (Free Research) The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program. (VIDEO) VIEW ABSTRACT | GO TO

Pearson Marks 10th Year using Northern Storage Suite to Manage User Data by Northern Parklife September 2009 - (Free Research) Pearson, the international media and education company, is looking for a single tool that can provide information vital to their storage management. Its infrastructure support team selected Northern Storage Suite. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to write a RFP for Master Data Management: 10 Common Mistakes to Avoid by Siperian, Inc. September 2007 - (Free Research) Critical master data management (MDM) functionality can be easily overlooked when request for proposals (RFPs) are narrowly focused on a single business data type. Ensure success by avoiding 10 costly mistakes when writing your RFP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buckle Up (On the Road to IFRS) Straight Talk Book Series by Deloitte July 2009 - (Free Research) The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Lean IT: The Time for Transformation is Now by CA August 2009 - (Free Research) Many institutions are investigating opportunities to create more value for customers by eliminating or reducing non-value-adding activities. Lean processing, long a staple in manufacturing, provides this opportunity for increasing efficiency within financial services. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

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