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Your search for keyword: Call Center Call White Paper returned 128 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Prepare for the Transition to IFRS

by Sage Software

March 01, 2012 - (Free Research) This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The TCP/IP and OSI Models by Global Knowledge

March 04, 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software

February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel

July 01, 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Understanding Data Centers and Cloud Computing by Global Knowledge

March 01, 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Right-Sized Power Systems: A Means to Improved Energy Efficiency by Dell, Inc. and Intel

October 01, 2011 - (Free Research) This white paper examines various perspectives on energy efficiency and explains how lower-power supplies can address the issue of overprovisioning. Discover actions you can take today to optimize resource utilization, reduce procurement expenses, increase performance, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge

September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine October 2011 by SearchStorage.com

October 05, 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
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Dell PowerEdge Servers: The Right Choice for Collaboration by Dell, Inc.

April 17, 2012 - (Free Research) This white paper follows the adoption of collaboration technology and explores key selection criteria for purchasing new servers. Explore platforms equipped with the performance, memory capacity, availability, and other features your collaboration workloads require.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting the Requirements of I/O Intensive Workloads with the Mainframe

by CA Technologies.

July 28, 2011 - (Free Research) <p>Too often, organizations choose x86-based platforms over more cost-effective mainframe alternatives. This white paper reviews the key benefits of the mainframe and discusses the savings you can expect by using these systems to support heavy I/O applications in your Linux environment.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Security Insights for IT Strategic Planning by Intel

April 25, 2012 - (Free Research) Cloud computing offers many benefits, but it's hard to ignore the security challenges that this dynamic environment can introduce. To combat these risks, you need an effective cloud security strategy in place. This white paper reviews key findings from a survey of 200 IT pros that can help you maximize data protection in the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purchasing Servers and Storage for Decision Support Applications: A Checklist

by Dell, Inc. and Intel

March 13, 2012 - (Free Research) This white paper reports on the rate of data growth worldwide and points out the limitations of many SQL-based decision support systems. Discover key purchasing criteria to consider when selecting servers and storage to support these critical systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Security Insights for IT Strategic Planning by Intel

January 20, 2012 - (Free Research) This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell PowerEdge Servers: The Right Choice for Collaboration by Dell, Inc. and Intel

March 06, 2012 - (Free Research) This white paper presents key findings concerning your peers' collaboration plans and explores critical factors to consider when purchasing new servers. Discover platforms designed to provide the performance, memory capacity, availability, and other features your collaboration workloads require.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper – Business Intelligence for the Business of IT by Hewlett-Packard Company

November 23, 2011 - (Free Research) Many companies' IT operations could function at a higher level but they lack proper management. Read this paper now to learn how you can use business intelligence (BI) and applied analytics to improve your IT operations processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

8 Reasons Why Outsourcing Your Records Management is the Right Decision

by Iron Mountain

March 13, 2012 - (Free Research) This white paper offers eight solid reasons why outsourcing your records management makes more sense than managing it in-house.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value Through Location-Based Intelligence by SAP America, Inc.

March 22, 2011 - (Free Research) In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research) This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com

February 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

White Paper: Think Integration - Eliminate Frustration by Microsoft

September 2008 - (Free Research) Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations.
(WHITE PAPER) GO TO WHITE PAPER

5 Conditions for choosing the right converged infrastructure vendor by HP & Intel

December 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CA Business Continuity Planning: IT Survival Guide by CA ARCserve

December 2008 - (Free Research) <p>This white paper explores how businesses of all sizes can develop an effective business continuity plan designed to minimize the impact of disasters and reduce risk of time, money, valuable data, and reputation. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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