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Your search for keyword: Call Center Knowledge Guide returned 151 results.
 
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge
September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 20, 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
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Project Management, ITIL, & Professional Skills Training by Global Knowledge Network, Inc.
February 2006 - (Free Research) Now is a great time to train yourself or your team. Choose from over 30 eligible courses from our Project Management and Professional Skills line.
(E-LEARNING TUTORIAL) VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

Sybase Capital Markets Guide by Sybase, an SAP company
June 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
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2011 Midrange Deduplication Appliance Buyer's Guide - The Insider’s Guide to Evaluating by ExaGrid Systems, Inc.
December 2011 - (Free Research) Before purchasing a deduplication solution, give this buyer's guide a look - featuring a complete ranking and analysis of dozens of currently available deduplication solutions, this guide has the information you need to make an informed decision and find the perfect dedupe appliance for your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: 2010 Data Center Trends by Dell, Inc. and Intel
August 2010 - (Free Research) This expert e-guide offers an overview of SearchDataCenter.com's annual Data Center Purchasing Intentions Survey. Get insight into this year's trends around server hardware, operating systems and virtualization. Find out what your IT peers have made top priorities in their data centers this year and much more!
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E-Guide: Expert Analysis of Spending in Today's Data Centers by Dell, Inc. and Intel
April 2010 - (Free Research) The majority of today's businesses have flat or decreasing data center budgets. In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into the latest data center purchasing trends.
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Navigate the Challenges of Records Management Confidently

 by Iron Mountain
March 2012 - (Free Research) This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Choosing Your Next Virtual Platform: Mirroring To Your Application Upgrade - A Guide on How to Turn a Challenging Migration into a Successful Implementation by Dell, Inc. and Intel
October 2010 - (Free Research) An effective virtualization plan will tie any upgrade to an organiza­tion's overall transformation efforts. The best source for support in this endeavor is a technology provider that can act as a full partner. This paper serves as a guide of what to look for in that supplier.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Blade server options for Windows Server 2008 R2 by IBM
May 2012 - (Free Research) <p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>
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PMP Examination Changes for 2011 by Global Knowledge
March 2011 - (Free Research) The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine October 2011 by SearchStorage.com
October 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
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Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com
March 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.
(EZINE) VIEW ABSTRACT | GO TO

Making the Right Server Selection for your Data Center by Dell, Inc. and Intel
June 2011 - (Free Research) This guide explains why processors should be considered in a company's server selection process. Discover the key features of one platform and learn how it paves the way for virtualization and the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The TCP/IP and OSI Models by Global Knowledge
March 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Server Virtualisation by ComputerWeekly.com
March 2012 - (Free Research) This Computer Weekly buyer’s guide to server virtualisation looks at the potential barriers to successful virtualisation and how they can be overcome.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

When blade servers meet virtualization: Cost concerns by IBM
April 2012 - (Free Research) <p>Customers interested in purchasing blade servers must carefully assess the costs of implementing and maintaining these platforms. This expert e-guide presents a cost/benefit analysis of blade servers and explains why virtualization should be factored into investment decisions.</p>
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Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
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E-Guide: Chapter 1: Quick Tutorial For Evaluating Backup Products by Quantum Corporation
February 2010 - (Free Research) This chapter from this SearchDataBackup.com best practices backup guide walks you through the process of evaluating and purchasing backup products. This backup product buying guide lists the criteria involved in selecting backup products for each backup product category and offers product specifications that will help you compare products.
(EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com
January 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge
January 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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