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Your search for keyword: Call Management Fact returned 304 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge
September 29, 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain
March 09, 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

eGuide: Supply Chain Management Tips and Best Practices by SEEBURGER
March 12, 2012 - (Free Research) According to a recent Aberdeen Group study, companies are prioritizing supply chain visibility, inventory optimization, supply chain analytics, and supply chain outsourcing as ways to cut supply chain management (SCM) costs this year. Read this e-guide to explore the latest expert tips and guidance on SCM cost-cutting strategies.
(EGUIDE) VIEW ABSTRACT | GO TO

Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge
January 10, 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to choose between in-house and outsourced SAP managed services by ComputerWeekly.com
December 09, 2010 - (Free Research) In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Cloud computing - look before you leap by ComputerWeekly.com
October 19, 2010 - (Free Research) Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The TCP/IP and OSI Models by Global Knowledge
March 04, 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine October 2011 by SearchStorage.com
October 05, 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
(EZINE) VIEW ABSTRACT | GO TO

Sharepoint WAN Optimization And WAFS by Peer Software
February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 20, 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
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Prepare for the Transition to IFRS

 by Sage Software
March 01, 2012 - (Free Research) This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting Efficiency with IT Process Automation by CA Technologies.
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Total Economic Impact™ Of Cisco UCS by Cisco Systems, Inc.
December 2011 - (Free Research) <p>Until you actually implement a unified computing system, it is difficult to justify your investment in one. This report quantifies the benefits of these systems as well as costs to factor into your purchasing decision.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customers Discuss Oracle Database Security by Oracle Corporation
May 2012 - (Free Research) <p>Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.</p>
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ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. Microsoft SQL Server 2008, Release 2 by Oracle Corporation
January 2012 - (Free Research) <p>Over the last several decades, database management systems have become an integral part of every corporate IT landscape. This database manageability and productivity cost comparison study provides IT decision makers with factual information to address these challenges.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Expert Podcast: Cloud vs. Tape Backup by Iron Mountain
May 2012 - (Free Research) Check out this video to learn the basics of cloud and tape backup from Jon Toigo, CEO and Managing Principal, Toigo Partners International - and how these 2 storage mediums aren't necessarily interchangeable.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Bit9 Parity for Servers: International Communications Company Locks Down Domain controllers by Bit9, Inc.
May 2012 - (Free Research) Domain controllers have become an increasingly popular target for malicious hackers for its access to an organization’s sensitive and intellectual property. This case study uncovers how one international communications firm was able to protect 225 of its domain controllers using Bit9 Parity for Servers and the key benefits they gained.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

E-Book: A Manufacturer’s Guide to Navigating the Procurement and Sourcing Technology Landscape by SAP America, Inc.
May 2012 - (Free Research) Utilizing the latest technologies for procurement can help improve your supplier performance, product production and resource allocation. Read this editorial e-book to get expert advice on the latest procurement technologies for manufacturing.
(EBOOK) VIEW ABSTRACT | GO TO

How to Choose a Managed Network Services Provider by MegaPath Inc.
May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sun World International: A case study in smarter planet leadership by IBM
May 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Path to Cloud Enablement:  Modernize and Migrate by Red Hat/Cisco/Intel
February 2012 - (Free Research) Cisco, Red Hat, and Intel have partnered in delivery a three-part webinar focusing on the path to cloud enablement.  We start the discussion with legacy migration touching on RISC/UNIX migrations and the economic and performance benefits of the Cisco Unified Computing System utilizing the new Intel E7 processors.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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