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Your search for keyword: Contact Center Management Conferences returned 309 results.
 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com
March 13, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.
(EZINE) VIEW ABSTRACT | GO TO

CW+: Overview of the Open Group Security Forum by ComputerWeekly.com
October 19, 2010 - (Free Research) The Security Forum is a membership group of security experts from both the customer and supply sides of industry, government, and academia, who share a common aim to raise confidence levels in IT business operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.
May 25, 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Boosting Efficiency with IT Process Automation by CA Technologies.
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mainframe Software Rationalization: The Answer to your Data Center Integration Challenges by CA Technologies.
May 2012 - (Free Research) <p>When mainframes are not properly integrated with the rest of your data center infrastructure, the costs and complexity of managing them increases substantially. This webcast outlines the key phases of a mainframe rationalization approach and provides detailed guidance to help you effectively leverage it.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

How to Choose a Managed DataCentre Provider by Blue Chip
July 2011 - (Free Research) This exclusive resource provides best practices to selecting the right managed provider for your data centre with respect to business size, location, technology provision, power usage and energy efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Path to Cloud Enablement:  Modernize and Migrate by Red Hat/Cisco/Intel
February 2012 - (Free Research) Cisco, Red Hat, and Intel have partnered in delivery a three-part webinar focusing on the path to cloud enablement.  We start the discussion with legacy migration touching on RISC/UNIX migrations and the economic and performance benefits of the Cisco Unified Computing System utilizing the new Intel E7 processors.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel
July 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PING Drives Innovation Home With Dell Compellent Storage Center SAN With Dell Fluid Data Technology by Dell, Inc.
August 2011 - (Free Research) PING is an international golf equipment company based in Phoenix, AZ. Facing a forklift upgrade on an old SAN that had reached capacity and couldn’t adapt to PING’s changing business requirements, the IT department sought a flexible, scalable solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Arnold Worldwide Enjoys Cost Savings and Scalability by Dell, Inc.
November 2011 - (Free Research) Arnold Worldwide is a Boston-based global advertising agency. They needed to replace its existing SAN with virtualized storage. Read this case study to learn how Arnold successfully addressed their DR and scalability needs, but also reduced its data center footprint and slashed its power and cooling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Blade server options for Windows Server 2008 R2 by IBM
May 2012 - (Free Research) <p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Mobile Sense series Webinar - Best Practices for a Mobility Center of Excellence by SAP America, Inc.
April 2012 - (Free Research) <p>The proliferation of different mobile devices, operating systems, suppliers and services—coupled with a lack of mobility standards—leads to complicated management and support requirements. This webcast discusses best practices for establishing mobility excellence in your organization.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell Enterprise UPS Family Video by Dell, Inc. and Intel
March 2012 - (Free Research) No organization can afford the downtime, damage, and data loss associated with a power failure. This video explains how the right uninterruptible power supply (UPS) can prevent these costly negative effects and allow you to manage your data centre more effectively.
(VIDEO) VIEW ABSTRACT | GO TO

E-Guide: 2010 Data Center Trends by Dell, Inc. and Intel
August 2010 - (Free Research) This expert e-guide offers an overview of SearchDataCenter.com's annual Data Center Purchasing Intentions Survey. Get insight into this year's trends around server hardware, operating systems and virtualization. Find out what your IT peers have made top priorities in their data centers this year and much more!
(EGUIDE) VIEW ABSTRACT | GO TO

E-Guide: Expert Analysis of Spending in Today's Data Centers by Dell, Inc. and Intel
April 2010 - (Free Research) The majority of today's businesses have flat or decreasing data center budgets. In this expert E-Guide, brought to you by SearchDataCenter.com and Dell, you will gain insight into the latest data center purchasing trends.
(EGUIDE) VIEW ABSTRACT | GO TO

Understanding Data Centers and Cloud Computing by Global Knowledge
March 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How Green is Your Storage? by 3PAR
June 2008 - (Free Research) In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

2012 Trends to Watch: Storage by ComputerWeekly.com
February 2012 - (Free Research) Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Data Centre Strategy, G-Cloud & Applications Store for Government Programme – Founding Principles by ComputerWeekly.com
February 2011 - (Free Research) The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Total Economic Impact™ Of Cisco UCS by Cisco Systems, Inc.
December 2011 - (Free Research) <p>Until you actually implement a unified computing system, it is difficult to justify your investment in one. This report quantifies the benefits of these systems as well as costs to factor into your purchasing decision.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harvey Nash CIO Survey 2012 by ComputerWeekly.com
May 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

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