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Your search for keyword: Contact Industry returned 90 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.
May 25, 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc.
January 05, 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com
February 20, 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

How Green is Your Storage? by 3PAR
June 2008 - (Free Research) In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics.
(VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

SL Case Study: Phoenix International by Microsoft
September 2008 - (Free Research) This engineering services company engages in global underwater recovery operations. Learn how it uses modern systems to maintain accurate financial data and estimate costs for clients in the commercial and government sectors.
(CASE STUDY) GO TO CASE STUDY

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Boosting Efficiency with IT Process Automation by CA Technologies.
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Automotive Supplier Accelerates Lean Operations with EnterpriseIQ by IQMS
January 2011 - (Free Research) Nissen Chemitec America has utilized several different systems to manage enterprise operations but these systems weren’t designed to meet the specific needs of automotive injection molding suppliers. Nissen selected EnterpriseIQ because it meets manufacturing-specific functionality and automotive industry requirements in a single-database system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Supercomputers: prestige objects or crucial tools for science and industry ? by ComputerWeekly.com
April 2012 - (Free Research) Professor Hans Werner Meuer, co-founder of the Top500 supercomputer list, presents a critical assessment of high performance computing technology and applications.
(PRESENTATION) VIEW ABSTRACT | GO TO

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc
January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

The Outsourcing Surge by SolovatSoft
August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

General Backup Purchasing Considerations by Quantum Corporation
December 2008 - (Free Research) This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

De-Duplicated Disk Backup: Addressing Backup Challenges Across the Enterprise by Quantum Corporation
October 2008 - (Free Research) With the DXi7500, Quantum adds an enterprise-class backup-to-disk target with de-duplication to its arsenal, making it a true provider of scalable, end-to-end de-duplicated secondary storage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

z/OS Tape Encryption Security & Compliance Series: Identity, Access and Encryption by IBM
June 2008 - (Free Research) Listen to this webcast to learn how your company can quickly and efficiently comply with recent security breach notification legislation, review implementation experiences from early adopters of this new technology, and have a plan of action.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

White Paper: Think Integration - Eliminate Frustration by Microsoft
September 2008 - (Free Research) Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations.
(WHITE PAPER) GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders
December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers.
(WEBCAST) GO TO WEBCAST

Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com
March 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.
(EZINE) VIEW ABSTRACT | GO TO

The global state of the project management office by ComputerWeekly.com
May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 2011 - (Free Research) This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com
January 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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