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Your search for keyword: Customer Service - Decision returned 228 results.
 
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Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Everybody Makes Decisions: How the $2 Billion Embedded Business Intelligence Market Is Enabling Higher Competitiveness by Jaspersoft
March 01, 2012 - (Free Research) This paper discusses embedded business intelligence and how it leads to improved decision making in a tough economy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The big returns from big data by ComputerWeekly.com
April 05, 2012 - (Free Research) Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Overcoming the insight deficit by ComputerWeekly.com
September 05, 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.
May 25, 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The value of mobile and social to CRM by ComputerWeekly.com
March 16, 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 01, 2011 - (Free Research) This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Trends in business intelligence by ComputerWeekly.com
January 18, 2011 - (Free Research) Several important technology changes, social trends and customer needs are driving the future development steps and functionality of Business Intelligence solutions, this report from Birchman reveals.
(IT BRIEFING) VIEW ABSTRACT | GO TO

 Building the IT economy: the importance of information by ComputerWeekly.com
September 21, 2010 - (Free Research)  Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SOA Reference Architecture by ComputerWeekly.com
January 17, 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Microsoft Convergence 2012 by ComputerWeekly.com
May 01, 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

10 Best Practices for Making Video Part of Your Collaboration Strategy by LifeSize
August 26, 2011 - (Free Research) This resource describes the benefits of incorporating video collaboration as a standard business practice which can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Upgrading to Windows Vista: Is Your Hardware Ready? Are You? by Global Knowledge Network, Inc.
January 2008 - (Free Research) Windows Vista is here. This white paper will help you help you determine if your hardware is compatible and which version you should implement.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Become a More Demand-Driven Organization by SAP America, Inc.
September 2011 - (Free Research) Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Path to Cloud Enablement:  Modernize and Migrate by Red Hat/Cisco/Intel
February 2012 - (Free Research) Cisco, Red Hat, and Intel have partnered in delivery a three-part webinar focusing on the path to cloud enablement.  We start the discussion with legacy migration touching on RISC/UNIX migrations and the economic and performance benefits of the Cisco Unified Computing System utilizing the new Intel E7 processors.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

When blade servers meet virtualization: Cost concerns by IBM
April 2012 - (Free Research) <p>Customers interested in purchasing blade servers must carefully assess the costs of implementing and maintaining these platforms. This expert e-guide presents a cost/benefit analysis of blade servers and explains why virtualization should be factored into investment decisions.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Collaboration ITDC: Decision Time: Product Benefits and Tradeoffs by SearchUnifiedCommunications.com
May 2012 - (Free Research) This is the third piece in SearchUnifiedCommunications.com's three-part guide on collaboration products. This expert asset takes a deep dive into the requirements that should seal the deal in terms of final considerations when purchasing a collaboration solution.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders
December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers.
(WEBCAST) GO TO WEBCAST

8 Reasons Why Outsourcing Your Records Management is the Right Decision

 by Iron Mountain
March 2012 - (Free Research) This white paper offers eight solid reasons why outsourcing your records management makes more sense than managing it in-house.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purchasing Servers and Storage for Decision Support Applications: A Checklist

 by Dell, Inc. and Intel
March 2012 - (Free Research) This white paper reports on the rate of data growth worldwide and points out the limitations of many SQL-based decision support systems. Discover key purchasing criteria to consider when selecting servers and storage to support these critical systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Archive TCO: Five-Year TCO Comparing Dell DX to Tape and NAS for Long Term Archive by Dell, Inc.
March 2011 - (Free Research) This paper will compare the projected five-year cost of ownership of the Dell DX platform against tape and network attached storage alternatives, and will examine many of the other important considerations that must go into any smart archiving platform purchasing decision.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.
August 2010 - (Free Research) This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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