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Your search for keyword: Customer Service Center Public returned 242 results.
 
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Floating on the Alfresco Cloud by Alfresco Software
May 07, 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Centre Strategy, G-Cloud & Applications Store for Government Programme – Founding Principles by ComputerWeekly.com
February 07, 2011 - (Free Research) The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2012 Trends to Watch: Storage by ComputerWeekly.com
February 09, 2012 - (Free Research) Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com
March 13, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.
(EZINE) VIEW ABSTRACT | GO TO

CPP Successfully Creates a Single Customer View with an Enterprise-wide MDM Solution by DataFlux Corporation
February 28, 2011 - (Free Research) The leading international marketing services organization implements DataFlux MDM Solution to power enterprise data management initiatives.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers by ComputerWeekly.com
August 18, 2010 - (Free Research) The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Fighting fraud in government by ComputerWeekly.com
January 13, 2012 - (Free Research) Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

G-Cloud Report: Data Centre Strategy G-Cloud and The Applications Store for Government - Commercial Strategy Team by ComputerWeekly.com
February 07, 2011 - (Free Research) The commercial potential of cloud computing and cloud services is widely accepted, both in private industry and in the public sector.  The opportunities for cost reduction and efficiency in the UK public sector are real and achievable, but require significant changes to procurement practices, delivery frameworks and across the supplierlandscape.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

G-Cloud Report: Service Management, Organisation & Governance Approach by ComputerWeekly.com
February 07, 2011 - (Free Research) Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing  Public Sector data centres and accelerating the provision of cloud computing to  the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com
February 28, 2012 - (Free Research) This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year.
(EZINE) VIEW ABSTRACT | GO TO

Going public? The case for private or public clouds to support enterprise IT strategy by ComputerWeekly.com
December 14, 2010 - (Free Research) The rapid growth of public cloud providers offering services present an obvious opportunity for IT managers looking for flexibility without excess spending. In this report, we examine the relative merits of public and private cloud services, and help IT managers to identify when is best to use each to support their IT strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 12, 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
(EZINE) VIEW ABSTRACT | GO TO

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW Special report on Capita by ComputerWeekly.com
April 23, 2012 - (Free Research) Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 20, 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
(EZINE) VIEW ABSTRACT | GO TO

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

10 Security Concerns for Cloud Computing by Global Knowledge
March 17, 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

When blade servers meet virtualization: Cost concerns by IBM
April 27, 2012 - (Free Research) <p>Customers interested in purchasing blade servers must carefully assess the costs of implementing and maintaining these platforms. This expert e-guide presents a cost/benefit analysis of blade servers and explains why virtualization should be factored into investment decisions.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

CW 500 Club – how organisations are sharing IT services to beat the downturn by ComputerWeekly.com
November 23, 2010 - (Free Research) Businesses, charities and local authorities are looking to cut their overheads by sharing their IT infrastructure, CIOs at Computer Weekly’s 500 Club heard last week.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC Backup and Recovery Solutions for VMware: Customer Success Profiles by EMC Corporation
April 22, 2010 - (Free Research) The customers in this compilation all share one common story: They turned to EMC solutions to address the backup and recovery challenges they faced while implementing a virtualised server environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Further IT Spending Cuts Likely in Europe's Public Sector by ComputerWeekly.com
July 05, 2010 - (Free Research) The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Blade server options for Windows Server 2008 R2 by IBM
May 01, 2012 - (Free Research) <p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 01, 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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