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Your search for keyword: Customer Service Reports Researching returned 236 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The big returns from big data by ComputerWeekly.com
April 05, 2012 - (Free Research) Organisations can earn an incremental ROI of 241 percent by using big data technology to examine large and complex data sets, according to this report from Nucleus Research.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Ventana Research Value Index - Product Information Management 2011 by SAP America, Inc.
June 24, 2011 - (Free Research) This Ventana Research report discusses product information management (PIM) based on the Value Index. Learn how PIM systems can synchronize all your attributes and definitions used in the identification, description, sales and fulfillment of products across all channels that customers, suppliers and partners use.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The value of mobile and social to CRM by ComputerWeekly.com
March 16, 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Microsoft Convergence 2012 by ComputerWeekly.com
May 01, 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Software Licensing and Subscription by ComputerWeekly.com
August 05, 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Trust and security in the cloud by ComputerWeekly.com
February 01, 2011 - (Free Research) This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com
April 23, 2012 - (Free Research) The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Unlocking growth potential in emerging markets by ComputerWeekly.com
April 23, 2012 - (Free Research) Emerging markets offer huge potential for technology companies to expand. This report from Grant Thornton assess the opportunities in a range of emerging markets.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The impact of Cloud on IT by ComputerWeekly.com
July 21, 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Applied Desktop Virtualisation by ComputerWeekly.com
January 01, 2011 - (Free Research) This analyst report from Freeform Dynamics gives helpful advice for companies embarking on Desktop Virtualisation projects.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Enabling rapid and effective IT recovery by ComputerWeekly.com
October 01, 2011 - (Free Research) This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

ITG Report: Cost/Benefit Case for IBM XIV Systems: Comparing Cost Structures for IBM XIV and EMC VMAX Systems by IBM
July 20, 2009 - (Free Research) New research from the International Technology Group demonstrates that the three-year operating and capital expenses for deployment and use of IBM XIV storage systems average 69 percent less than for EMC VMAX equivalents.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global lessons in eHealth implementation by ComputerWeekly.com
April 02, 2012 - (Free Research) This report from KPMG, packed with case studies, looks at the drivers for innovation in e-health.
(JOURNAL ARTICLE) GO TO

The Mindset of the Chief Information Officer by ComputerWeekly.com
February 29, 2012 - (Free Research) This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc
January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.
(WHITE PAPER) GO TO WHITE PAPER

Gartner: Decide now if you will become a money-making CIO by ComputerWeekly.com
January 2011 - (Free Research) This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

CPO Rising 2011 -- Innovative Ideas for the Decade Ahead by SAP America, Inc.
July 2011 - (Free Research) <p>This independent research report presents a comprehensive, industry-wide view into what is happening in the world of procurement today by drawing on the experience, performance and perspective of nearly 250 procurement executives.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com
April 2012 - (Free Research) With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

CW Special Report on IBM

 by ComputerWeekly.com
April 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>
(IT BRIEFING) VIEW ABSTRACT | GO TO

The global state of the project management office by ComputerWeekly.com
May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing opportunity: Cleantech business booms by ComputerWeekly.com
May 2012 - (Free Research) Cleantech is emerging as a suitable alternative source of energy or a means of reducing  consumption of expensive resources, this report from Grant Thornton reveals.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

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