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Your search for keyword: Customer customer satisfaction survey returned 109 results.
 
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The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

How to tie learning to business impact by ComputerWeekly.com
December 09, 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harvey Nash CIO Survey: New Decade, New Opportunies? by ComputerWeekly.com
April 01, 2010 - (Free Research) In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited
January 03, 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Portals Take on a New Life by SAP America, Inc.
May 18, 2012 - (Free Research) This paper discusses the improved functions of portals, specifically SAP NetWeaver, and how you can make the most of them within the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Value of Transactions: The Linchpin to Transforming IT to a Business Service Orientation by CA Technologies.
April 25, 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 02, 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Armstrong International Reduces Inventory, Increases Efficiency by Achieving Global ERP with IFS Applications by IFS
March 12, 2012 - (Free Research) Read this white paper to learn the benefits that a multinational manufacturer achieved after they replaced four different enterprise resource planning (ERP) applications with one single system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Harvey Nash CIO Survey 2012 by ComputerWeekly.com
May 14, 2012 - (Free Research) CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Overcoming the insight deficit by ComputerWeekly.com
September 05, 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Fighting fraud in government by ComputerWeekly.com
January 13, 2012 - (Free Research) Public sector organisations are experiencing increasing levels of economic crime, including cybercrime, and are particularly at risk from being defrauded by their own employees and their suppliers, according to findings from PwC’s latest Global Economic Crime Survey.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

The value of mobile and social to CRM by ComputerWeekly.com
March 16, 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CW+ Exclusive EquaTerra research: Taking the pulse of the European outsourcing market by ComputerWeekly.com
July 15, 2010 - (Free Research) EquaTerra is pleased to offer to Computer Weekly readers a custom, European focused edition of the results from its 2Q10 EquaTerra global business and information technology (IT) services Pulse survey.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Servers for SMB Survey by Dell, Inc. and Intel
April 29, 2010 - (Free Research) Take the "Servers for SMB Survey" and share your input on server selection, application upgrades, and processor selection & preferred vendors.
(ASSESSMENT TOOL) GO TO

Software Licensing and Subscription by ComputerWeekly.com
August 05, 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

2011–2012 IT Budget Benchmarks by ComputerWeekly.com
November 21, 2011 - (Free Research) The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending,  staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW+: BDNA: IT asset management user trend survey by ComputerWeekly.com
September 30, 2010 - (Free Research) IT asset management and discovery tools - the user's view.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 01, 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Security Insights for IT Strategic Planning by Intel
April 25, 2012 - (Free Research) Cloud computing offers many benefits, but it's hard to ignore the security challenges that this dynamic environment can introduce. To combat these risks, you need an effective cloud security strategy in place. This white paper reviews key findings from a survey of 200 IT pros that can help you maximize data protection in the cloud.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Security Insights for IT Strategic Planning by Intel
January 20, 2012 - (Free Research) This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to choose between in-house and outsourced SAP managed services by ComputerWeekly.com
December 09, 2010 - (Free Research) In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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