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Finding Value in Services: A Navigational Guide by Alcatel-Lucent May 08, 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company September 18, 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed. (EGUIDE) VIEW ABSTRACT | GO TO

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Security with a Continuous Approach to ISO 27001 Compliance by Tripwire, Inc. July 2008 - (Free Research) In this white paper, learn how with Tripwire Enterprise, organizations can quickly achieve IT configuration integrity by proactively assessing how their current configurations measure up to specifications as given in ISO 27001. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Set Up and Track Small Parcel Shipments Via a Single Point of Access by CDC Global Services - Catalyst November 2009 - (Free Research) This Webcast will demonstrate a new application that delivers seamless integration between SAP and leading global parcel carriers, including FedEx, UPS, DHL, TNT, Purolator and more, without middleware. You will also be able to understand how to track your shipment without accessing multiple systems, from any PC or terminal with access to SAP. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Requirements engineering for the automotive industry. by IBM March 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation June 2009 - (Free Research) Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Base 101a - Thinking Just a Little Differently by ParAccel July 2008 - (Free Research) A columnar data base is a data base arranged to optimize data analysis, but how? What is a columnar database really? This document presents the basic concepts of columnar databases in a straightforward manner so anyone who is involved with data, business or technical, can understand their purpose and application. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

PharmaCorr: Filling the Bill for High-Volume Order Processing by Esker Inc. July 2009 - (Free Research) Read this case study to learn how PharmaCorr turned to Esker DeliveryWare to transition to a less paper-centric process and read all the benefits PharmaCorr reaped from implementing Esker DeliveryWare, including better accessibility, visibility, lower costs and higher ROI. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation June 2009 - (Free Research) This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Integrating IP Address Management for Real-time Data and Services Delivery with Central Monitoring of DNS and DHCP Services by Infoblox March 2009 - (Free Research) This paper explains the importance of IP address management, discusses the criteria for an ideal IP address management solution, and explains the features and advantages of the Infoblox IP address management solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managed Services Delivery: From Packets to Applications by Blue Coat April 2009 - (Free Research) Check out this brief analyst report to learn how a comprehensive up-the-stack approach supports today's mission-critical enterprise networks and provides reliable, rapid response times for network-centric business practices and applications on a 24/7 basis. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America Inc January 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

A Better Bottom Line - Implementing Efficient Business Solutions by SAP AG February 2008 - (Free Research) Efficient operations help you better control costs and enable you to offer more competitive pricing and terms to your customers. SAP Business One, a single, affordable application designed for small businesses, lets you streamline operations, access accurate information quickly, and get a 360-degree view of key business areas. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Storage Management Goals with HP Proactive Select by Arrow/HP October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Development Executive’s Guide to Open Source Software Policy Implementation by Black Duck Software October 2009 - (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Trend Advisory: Information-Centric Security by CDW Corporation March 2009 - (Free Research) Read this document to learn how to best confront the threats to your network by keeping pace with the latest innovations and learning how to classify your information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PCI DSS Compliance in the UNIX/Linux Datacenter Environment by BeyondTrust Corporation February 2009 - (Free Research) Read this whitepaper to discover a solution that enables IT organizations to create a secure access control infrastructure through granular authorization and "delegation" of the UNIX/Linux root or super user password to users based on their role and duties in the organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Delivery Innovation: Creating Client Value and Enhancing Profitability by SAP America Inc January 2007 - (Free Research) This paper reviews the forces that affect the professional services market today, defines and explains the main pillars of service delivery innovation, and reviews the benefits firms derive from service delivery innovation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tiens Group: growing and cutting costs with a single, integrated, secure, and cost effective global network by Orange Business Services April 2009 - (Free Research) Read this quick case study to see how Tiens Group - a Chinese enterprise that does business internationally - was able to build a single network that handles all of their communications needs all over the globe and allows them greater growth potential while simultaneously reducing overheads. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc. May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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