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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 29, 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

Value Proposition for IBM DB2 9.7 -- Cost Savings Potential Compared to Oracle 11g; International Technology Group; July 2009 by IBM August 20, 2009 - (Free Research) Informational applications have become one of the most critical areas of IT activity. How will these challenges be met? This report examines an option -– use of IBM DB2 9.7 as an alternative to Oracle 11g -– that represents a major new opportunity for organizations to meet escalating demand while reducing IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On-Demand ERP in the Enterprise: A practical CIO guide to implementation by NetSuite May 01, 2009 - (Free Research) This paper sets out a framework for deciding on and implementing on-demand ERP within enterprises.. It examines key concerns such as data integrity in enterprise systems, maintaining compliance and ensuring proper process management, as well as discussing new skills and approaches to help maximize returns on investment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Reasons Customers Choose SAP for Business Transformation by SAP America Inc January 01, 2006 - (Free Research) SAP is a customer’s company, whose organization is designed for, and encouraging of, innovation in all its aspects - from product development to product delivery to product implementation. Read this white paper to discover the top 10 reasons why customers choose SAP for their business transformation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc. July 10, 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is Security Driving How You Run Your Business? Empower Your Organization with Strategic Security by McAfee, Inc. August 26, 2009 - (Free Research) Reading this paper will help you understand the fundamentals of building a security architecture that helps you respond to business demands while safeguarding your organization. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Requirements engineering for the automotive industry. by IBM March 31, 2009 - (Free Research) This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Driving Effective Software Quality to Address Application Complexity by Hewlett-Packard Company December 02, 2009 - (Free Research) Join Melinda Ballou as she answers how organizations can be successful and maintain high-performing business-critical software with fewer resources and strategies for successful quality adoption. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Giving Trade Companies a Fast Start by SAP AG March 10, 2009 - (Free Research) Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Supply Chain Cost-Cutting Strategies by SAP AG August 07, 2009 - (Free Research) Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Online Conference for Retailers and Manufactures by IBM October 21, 2009 - (Free Research) This 2-hour complimentary virtual seminar on performance management (PM) takes place on October 21 and continues on November 4th — Join us to learn how PM can help you improve visibility into your manufacturing business so you can reduce costs, speed delivery and efficiency, satisfy customers and create innovative new products. (VIRTUAL SEMINAR) GO TO

Improve Synchronization with Streamlined Order Management and Communication: Petmate® Case Study by TAKE Supply Chain October 15, 2009 - (Free Research) Petmate enlisted the help of TAKE Supply Chain's X.PC to not only streamline the administration of contract manufacturing for Petmate. Read this case study to learn how X.PC transformed Petmate's manual approach to working with manufacturers through a Web-based collaborative environment that improved shared communications. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Giving Trade Companies a Fast Start: SAP All-in-One Fast Start Program by SAP America Inc March 10, 2009 - (Free Research) Whether you are a wholesale distributor of furniture, machinery, chemicals, or food and beverages, your success depends on how quickly you adapt to demands from customers and suppliers. You must constantly differentiate your services from the competition while improving operating efficiencies and controlling costs. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

The Dynamic Infrastructure Worldwide Forum by IBM June 17, 2009 - (Free Research) View this on demand Dynamic Infrastructure Worldwide Virtual Forum for advice from leading experts on today's IT challenges. (WEBCAST) GO TO WEBCAST

Green IT: Beyond the Data Center -- How IT Can Contribute to the Environmental Agenda Across and Beyond the Business by Accenture February 2009 - (Free Research) This whitepaper looks at the ecological impact of a business's entire IT infrastructure and provides the CIO with a holistic prospective to a business's carbon footprint. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Importance of Operational Simplicity in Selecting D2D Data Protection Solutions by Data Domain May 2007 - (Free Research) Understanding and measuring an offering’s operational simplicity is crucial criteria for selecting a D2D solution. As we at Taneja Group will explore in this brief, we believe that Data Domain has delivered an offering that personifies this notion of operational simplicity. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Oracle Business Brief: Keeping hold of your customers, especially in tough economic conditions by Oracle Corporation January 2009 - (Free Research) Midsized companies often feel challenged by their deep pocketed competitors. However, being a midsized business actually makes you more agile in the market. However, this agility is dependent on your ability to manage data, information, and develop processes. This paper will outline how Oracle can help assist your data management solutions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Business Brief: Controlling Costs with Flexible Processes by Oracle Corporation February 2009 - (Free Research) Read this business brief to learn how your growing business can: lower costs by enabling process flexibility, improve process flexibility by cutting costs, use process flexibility to control costs across your entire organization, and to continuously keep your costs under control. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner Report: Enterprise Managed PC Backup Services by Iron Mountain Digital January 2009 - (Free Research) In this report, Gartner examines why PC and notebook backup services are making a comeback and compares offerings from four service providers targeting midsize and enterprise customers. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Master Data Management: Extracting Value from Your Most Important Intangible Asset by SAP America Inc January 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Things Business Decision-Makers Need to Know about SOA by IFS June 2006 - (Free Research) Given the increasing importance of service-oriented architecture (SOA), this white paper cuts through the marketing hype surrounding SOA and focuses on the three most important facts you need to know about this groundbreaking technology. (WHITE PAPER) GO TO WHITE PAPER

Finding Value in Services: A Navigational Guide by Alcatel-Lucent May 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Québec City International Modernizes Airport to Draw More Travelers, With Collaboration From Cisco and HP by Hewlett-Packard Company January 2009 - (Free Research) In January of 2009, Cisco and HP announced Québec City's Jean Lesage International Airport (Aéroport de Québec) has completed the modernization of its airport terminal using solutions from the two companies. This press release details the vital roles these companies played. (PRESS RELEASE) VIEW ABSTRACT | GO TO

Using Inventory Optimization to Reduce Inventory Levels in a Lean Environment by SYSPRO October 2009 - (Free Research) This paper examines many of the challenges companies have managing their inventory, and shows how an integrated Inventory Optimization solution can substantially improve their overall supply chain operation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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