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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
Floating on the Alfresco Cloud by Alfresco Software
May 07, 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
The Cloud: Time for Delivery by ComputerWeekly.com
February 28, 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’ from suppliers pushing products rather than business solutions.
IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 01, 2011 - (Free Research) This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
Computer Weekly - 28 February 2012: Taking UK government into the cloud by ComputerWeekly.com
February 28, 2012 - (Free Research) This week's edition asks, now that the the G-Cloud store is up and running, will the government's cloudstore transform the market for public sector IT buyers and suppliers? It also examines research that has indicated OS upgrades will attract a significant chunk of investment this year.
Special report on EMC by ComputerWeekly.com
November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
How to tie learning to business impact by ComputerWeekly.com
December 09, 2010 - (Free Research) Many organisations implement “learning engagements,” or training programmes, to increase employee satisfaction, realise better team performance, and improve communication.
Grant Thornton Focus on Technology by ComputerWeekly.com
March 24, 2011 - (Free Research) The Grant Thornton International Business Report(IBR) 2010 reveals that privately held businesses(PHBs) in the technology sector are one of the mostconfident about their economic prospects for theyear; a balance1of +40 per cent are optimistic thisyear.
Boosting Efficiency with IT Process Automation by CA Technologies.
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.
May 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
Performance testing in agile environments by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development.
Computer Weekly - 29 May 2012: Where next for HP? by ComputerWeekly.com
May 2012 - (Free Research) In this week’s Computer Weekly, after HP announced 27,000 job cuts worldwide, we examine how the IT giant is changing its strategy and what it means for customers. We talk to the one-man team that runs IT for a global firm employing 1,600 people. And Virgin Atlantic's CIO explains why mobile apps are such a high priority. Read the issue now.
How to Choose a Managed Network Services Provider by MegaPath Inc.
May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
Sun World International: A case study in smarter planet leadership by IBM
May 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.
The Path to Cloud Enablement: Modernize and Migrate by Red Hat/Cisco/Intel
February 2012 - (Free Research) Cisco, Red Hat, and Intel have partnered in delivery a three-part webinar focusing on the path to cloud enablement. We start the discussion with legacy migration touching on RISC/UNIX migrations and the economic and performance benefits of the Cisco Unified Computing System utilizing the new Intel E7 processors.
5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
Portals Take on a New Life by SAP America, Inc.
May 2012 - (Free Research) This paper discusses the improved functions of portals, specifically SAP NetWeaver, and how you can make the most of them within the enterprise.
Creating Community Within Your Business Partner Network by SAP America, Inc.
May 2012 - (Free Research) This white paper discusses how on-demand solutions are revolutionizing business-to-business collaboration and how you can create community within your business partner network.
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