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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
Automated Invoice Processing into Oracle E-Business Suite by ReadSoft
August 2009 - (Free Research) Document automation will add to the company's bottom line, save time, better business processes, and increased control. This paper will demonstrate how to automate the AP process within Oracle E-Business Suite, and what type of investment will need to be made and what kind of benefits can be expected.
eGuide: Hosted and Managed VoIP Fundamentals by 8x8, Inc.
July 2009 - (Free Research) Check out this e-guide to learn about the differences between hosted and managed VoIP solutions, which will help you decide if outsourcing VoIP is right for your organization.
Online Training Case Study by SyberWorks, Inc.
December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
Aberdeen Report: The Advanced Sourcing & Negotiation Benchmark Report by SAP America Inc
January 2007 - (Free Research) Enterprises that employ advanced sourcing strategies are positively impacting product development cycles and building stronger supplier relationships by making better, more informed decisions. Get the details in the results of this Aberdeen Group survey.
eGuide: Where does security fit in the cloud? by VeriSign, Inc
October 2009 - (Free Research) This expert E-Guide offers an in-depth look at the security of cloud computing. Discover a risk versus benefits comparison, learn why it may be difficult to satisfy compliance auditors if security controls are obscured, and see why cloud vendors aren’t very concerned with security.
E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company
September 2009 - (Free Research) CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.
E-Guide: An Overview of Scale-Out Network Attached Storage by Hewlett-Packard Company
September 2009 - (Free Research) This SearchStorage.com E-Guide provides an overview of the benefits of Scale-out storage and includes guidance on how to create an RFP when you are ready to invest in a NAS system.
EnterpriseIQ -- Beyond traditional Manufacturing ERP by IQMS
January 2009 - (Free Research) EnterpriseIQ goes beyond traditional ERP software systems by providing a real-time foundation for collaborative and ebusiness environments. From ensuring efficient and timely delivery of products to meeting the dynamic needs of customers and suppliers, IQMS brings it all together, seamlessly.
SVP.26: Mimecast Unifies Email Security, Archiving, And Continuity Services In The Cloud by Mimecast
August 2009 - (Free Research) This IDC Vendor Profile evaluates Mimecast, an emerging supplier of email archiving, security, and continuity solutions delivered in a software-as-a-service model. This document discusses the company's history, product offerings, and competitive position in the context of cloud-based storage and security infrastructure services.
Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps
January 2009 - (Free Research) This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users.
Email Archiving Purchasing Considerations by Iron Mountain Digital
September 2009 - (Free Research) This E-Guide will highlight the archiving options that prove to be beneficial to storage pros today, as well as the best practices to be put to use when implementing email and file archiving products.
Global Commerce Enabler Achieves Instant ROI with AventX by STR Software
May 2009 - (Free Research) MasterCard International implemented Oracle E-Business Suite (EBS) in January 2000 and required a document delivery solution capable of intelligently distributing high volumes of purchase orders each month. After a competitive evaluation, MasterCard determined AventX Oracle Connector was the only solution that could meet its needs.
Mid-market Meetings Management by StarCite
August 2008 - (Free Research) Aberdeen research has found that although both the mid-market and large sectors have similar performance results and organizational structures for meetings management, large organizations are better positioned for long-term success.
Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat
September 2007 - (Free Research) Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.
Is Your WLAN Helping You Comply with Security Guidelines of the PCI Standard? by Hewlett-Packard Company
August 2008 - (Free Research) This white paper provides an overview of security threats in a wireless LAN (WLAN) environment, many of which go unnoticed. It discusses how HP ProCurve can help you deploy a secure and managed Wi-Fi infrastructure that can defend itself against wireless threats and help you comply with PCI guidelines.
EMC's Comprehensive Approach for Building Proven Information Infrastructure Solutions by Wipro Technologies
October 2008 - (Free Research) In this paper, Wipro Technologies focuses on the methodology EMC follows for building its Proven Solutions for organizations of all sizes and domains. This paper also demonstrates the methodology using an example of the solution development process for Microsoft Exchange in physical and VMware environments.
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