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How Green is Your Storage? by 3PAR June 2008 - (Free Research) In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Article: How end-to-end services can transform Oracle environments by Dell, Inc. April 2011 - (Free Research) The creation of the Dell Services Oracle Practice builds on the long and successful relationship between Dell and Oracle - a collaboration that can offer significant benefits to organizations running Oracle software on Dell hardware. Read this article for more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software February 2012 - (Free Research) Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. (EGUIDE) VIEW ABSTRACT | GO TO

Service. Smarter. Thriving in the age of the empowered customer by IBM January 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Coles Group Limited - Retailer streamlines HR delivery and cuts costs by Hewlett-Packard Limited January 2012 - (Free Research) Coles sought out HP's SAP payroll services to simplify and lower costs. Read on to learn more about HP's SAP payroll services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

HP Procurement Services: Boost Margins with Proven Global Spending Strategies by Hewlett-Packard Limited January 2012 - (Free Research) Read this paper to learn more about HP's business processes services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Creating Business Value Through Location-Based Intelligence by SAP America, Inc. March 2011 - (Free Research) In this white paper, we introduce geographic data services and discuss how they are employed in both operational and analytical business applications. The paper also reviews analytical techniques applied across many types of organizations and examines a number of industry-specific usage scenarios. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accenture Technology Vision 2012 by ComputerWeekly.com January 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012. (IT BRIEFING) VIEW ABSTRACT | GO TO

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM). (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

SOA Reference Architecture by ComputerWeekly.com January 2012 - (Free Research) Download the Open Group Service-Oriented Architecture reference architecture. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

How Verification Services Fortify Your Software Escrow Solution by Iron Mountain December 2011 - (Free Research) This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Executive Brief Smarter Commerce is redefining value chain visibility by IBM November 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Expert Tips on Data Center Outsourcing Management by HP and Intel May 2011 - (Free Research) Readers of this e-guide document will learn about the different ways to approach data center outsourcing, including assessing services-oriented architectures for infrastructure and software. IT professionals will benefit from this document in learning how to evaluate, select and manage relationships with potential data center outsourcing partners. (EGUIDE) VIEW ABSTRACT | GO TO

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how HP's Finance & Administration (F&A) services helped AOL Inc. succeed. Read on to learn more about HP's F&A services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Limited January 2012 - (Free Research) Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations. (VIDEO) VIEW ABSTRACT | GO TO

Government Department saves millions in one of the world's largest modernizations by HP October 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The impact of Cloud on IT by ComputerWeekly.com July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

2011–2012 IT Budget Benchmarks by ComputerWeekly.com November 2011 - (Free Research) The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending,  staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends. (IT BRIEFING) VIEW ABSTRACT | GO TO

Software Licensing and Subscription by ComputerWeekly.com August 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge January 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Security Concerns for Cloud Computing by Global Knowledge March 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. (IT BRIEFING) VIEW ABSTRACT | GO TO

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc. June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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