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Your search for keyword: Finds Help Desk Software returned 166 results.
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Compliance/Audits by Sage Software
May 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.
(EBRIEF) VIEW ABSTRACT | GO TO

How to Choose a Managed Network Services Provider by MegaPath Inc.
May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry
April 2012 - (Free Research) <p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
(EZINE) VIEW ABSTRACT | GO TO

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

7 Blade server options for Windows Server 2008 R2 by IBM
May 2012 - (Free Research) <p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

CA Business Continuity Planning: IT Survival Guide by CA ARCserve
December 2008 - (Free Research) <p>This white paper explores how businesses of all sizes can develop an effective business continuity plan designed to minimize the impact of disasters and reduce risk of time, money, valuable data, and reputation. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 2011 - (Free Research) Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Gartner: Five Roles for Government in Cloud Computing by ComputerWeekly.com
August 2010 - (Free Research) As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Blade Requirements for Email, Databases, and Virtualization

 by Dell, Inc. and Intel
April 2012 - (Free Research) Many servers do not provide the performance and density today's critical applications require. This video highlights a platform that addresses these limitations and streamlines management so you can reclaim lost time and resources.
(VIDEO) VIEW ABSTRACT | GO TO

Managing Software Estates in the Enterprise by ComputerWeekly.com
January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PMP Examination Changes for 2011 by Global Knowledge
March 2011 - (Free Research) The Project Management Institute (PMI) prides itself as the largest project management organization in the world and for the comprehensive, standards-based Project Management Professional (PMP) certification it offers to project managers. Check out this white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Application Performance Monitoring by Quest Software
September 2011 - (Free Research) Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus
May 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Floating on the Alfresco Cloud by Alfresco Software
May 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Procurement Lessons Learned from the Economic Downturn (SAP Insider Article) by SAP America, Inc.
September 2011 - (Free Research) Read this paper to discover the top four tactics employed by best-in-class companies of varied sizes and industries to elevate procurement proficiencies in today's recalcitrant economy, along with the metrics they use to measure their success.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce

 by Workday
March 2012 - (Free Research) Using an on-premise workforce mangement solution, Kimberly-Clark was struggling to manage its 57,000 internationally based employees— largely because of low adoption rates among its business and functional leaders. View this video to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.
(VIDEO) VIEW ABSTRACT | GO TO

How are you elevating Procurement's role in your enterprise? The tools and techniques to help you make the leap by SAP America, Inc.
April 2012 - (Free Research) New innovations are changing the role procurement plays within the enterprise. This paper discusses how SAP Procurement Solutions deliver a technology platform that  empower procurement organizations with strategic differentiation and innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Briefing: Handheld PCs, smart phones and mobile payments. by ComputerWeekly.com
April 2012 - (Free Research) The latest trends, market research and analysis, on handheld PCs, smartphones, and the mobile payment market from KPMG.
(IT BRIEFING) VIEW ABSTRACT | GO TO

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