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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications

April 30, 2012 - (Free Research) <p>Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.</p>

(WHITE PAPER)

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The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company

September 01, 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.

(WHITE PAPER)

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Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 22, 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).

(WHITE PAPER)

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Magic Quadrant for Application Performance Monitoring by Quest Software

September 19, 2011 - (Free Research) Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of.

(WHITE PAPER)

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Cloud Security Insights for IT Strategic Planning by Intel

April 25, 2012 - (Free Research) Cloud computing offers many benefits, but it's hard to ignore the security challenges that this dynamic environment can introduce. To combat these risks, you need an effective cloud security strategy in place. This white paper reviews key findings from a survey of 200 IT pros that can help you maximize data protection in the cloud.

(WHITE PAPER)

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EMC Backup and Recovery Solutions for VMware: Customer Success Profiles by EMC Corporation

April 22, 2010 - (Free Research) The customers in this compilation all share one common story: They turned to EMC solutions to address the backup and recovery challenges they faced while implementing a virtualised server environment.

(WHITE PAPER)

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Sybase Capital Markets Guide by Sybase, an SAP company

June 15, 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.

(EGUIDE)

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Top Blade Requirements for Email, Databases, and Virtualization

by Dell, Inc. and Intel

April 02, 2012 - (Free Research) Many servers do not provide the performance and density today's critical applications require. This video highlights a platform that addresses these limitations and streamlines management so you can reclaim lost time and resources.

(VIDEO)

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Leaders and Laggards in the Digital Economy by ComputerWeekly.com

March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.

(IT BRIEFING)

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Equip technical staff with business expertise to get ahead by ComputerWeekly.com

December 03, 2010 - (Free Research) As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks.

(WHITE PAPER)

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Mainframe Software Rationalization: The Answer to your Data Center Integration Challenges by CA Technologies.

May 04, 2012 - (Free Research) <p>When mainframes are not properly integrated with the rest of your data center infrastructure, the costs and complexity of managing them increases substantially. This webcast outlines the key phases of a mainframe rationalization approach and provides detailed guidance to help you effectively leverage it.</p>

(WEBCAST)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

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Performance testing in agile environments by Hewlett-Packard Company

May 25, 2012 - (Free Research) This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development.

(EGUIDE)

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Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.

November 30, 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.

(PRODUCT OVERVIEW)

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Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com

November 15, 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.

(VIRTUAL SEMINAR)

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.

(WHITE PAPER)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

(CASE STUDY)

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CW+: Special Report on CA Technologies by ComputerWeekly.com

January 2011 - (Free Research) CA Technologies is one of the world’s largest independent software companies with revenues of $4.4bn (£2.7bn). The IT infrastructure supplier specialises in software products that help users manage their mainframes and distributed computing environments.

(WHITE PAPER)

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Boosting Efficiency with IT Process Automation by CA Technologies.

June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.

(WHITE PAPER)

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E-Book: A Manufacturer’s Guide to Navigating the Procurement and Sourcing Technology Landscape by SAP America, Inc.

May 2012 - (Free Research) Utilizing the latest procurement technologies can help improve your supplier performance, produce better products and improve resource allocation. Read this editorial e-book to get expert advice on the latest procurement technologies for today’s manufacturers.

(EBOOK)

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Improving Business by Improving Fax by Esker Inc.

May 2012 - (Free Research) Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more.

(WHITE PAPER)

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Embedded or Best-of-Breed: What’s Better When It Comes to Warehouse Management?

by Epicor Software Corporation

October 2011 - (Free Research) This paper will help you identify and examine the vital points to consider as you seek the best warehouse management system (WMS) solution to accomplish your goals and move your company into a more competitive position.

(WHITE PAPER)

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SearchSAP.com E-Guide: Managing the Supply Chain for SAP by SAP America, Inc.

May 2012 - (Free Research) <div> <div> <p>Read this e-guide to learn how to enhance process automation, supplier collaboration, and supply chain visibility across your SAP environment. Learn expert tips for boosting ROI with SAP’s range of SCM solutions.</p> </div> </div>

(EGUIDE)

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Navigate the Challenges of Records Management Confidently

by Iron Mountain

March 2012 - (Free Research) This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers.

(WHITE PAPER)

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