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Your search for keyword: Help Desk Finds returned 112 results.
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose a Managed Network Services Provider by MegaPath Inc.
May 22, 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry
April 06, 2012 - (Free Research) <p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
(EZINE) VIEW ABSTRACT | GO TO

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance/Audits by Sage Software
May 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.
(EBRIEF) VIEW ABSTRACT | GO TO

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

7 Blade server options for Windows Server 2008 R2 by IBM
May 2012 - (Free Research) <p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

CA Business Continuity Planning: IT Survival Guide by CA ARCserve
December 2008 - (Free Research) <p>This white paper explores how businesses of all sizes can develop an effective business continuity plan designed to minimize the impact of disasters and reduce risk of time, money, valuable data, and reputation. </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 2011 - (Free Research) Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Blade Requirements for Email, Databases, and Virtualization

 by Dell, Inc. and Intel
April 2012 - (Free Research) Many servers do not provide the performance and density today's critical applications require. This video highlights a platform that addresses these limitations and streamlines management so you can reclaim lost time and resources.
(VIDEO) VIEW ABSTRACT | GO TO

The value of mobile and social to CRM by ComputerWeekly.com
March 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research) Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Gartner: Five Roles for Government in Cloud Computing by ComputerWeekly.com
August 2010 - (Free Research) As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Procurement Lessons Learned from the Economic Downturn (SAP Insider Article) by SAP America, Inc.
September 2011 - (Free Research) Read this paper to discover the top four tactics employed by best-in-class companies of varied sizes and industries to elevate procurement proficiencies in today's recalcitrant economy, along with the metrics they use to measure their success.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 Midrange Deduplication Appliance Buyer's Guide - The Insider’s Guide to Evaluating by ExaGrid Systems, Inc.
December 2011 - (Free Research) Before purchasing a deduplication solution, give this buyer's guide a look - featuring a complete ranking and analysis of dozens of currently available deduplication solutions, this guide has the information you need to make an informed decision and find the perfect dedupe appliance for your business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tape Vaulting: What You Need to Know About Tape Backup and Archiving by Iron Mountain
March 2012 - (Free Research) Check out this presentation transcript featuring insight from ESG Senior Analyst David Chapa for today's best tape vaulting practices. Find out the cost of available tape vaulting services, learn how offsite tape storage costs are determined, discover how to negotiate SLAs and whether or not to encrypt tapes before shipping them offsite.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Increasing EDA Throughput with New Intel Xeon Processor E5-2600 Product Family by Dell, Inc. and Intel
April 2012 - (Free Research) <p>Purchasing new hardware may seem counterintuitive to reducing data center power costs. But server upgrades can enable significant energy savings. Learn about various hardware configurations and their key performance characteristics here.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain
March 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Storage Magazine October 2011 by SearchStorage.com
October 2011 - (Free Research) In the October 2011 cover story of Storage magazine, Phil Goodwin provides a status update on solid-state storage technology. Learn about the various use cases for solid-state storage and find out the different forms of solid-state technology on the market today.
(EZINE) VIEW ABSTRACT | GO TO

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation
September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation
September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Cloud Computing Review by Dell, Inc. and Intel
March 2012 - (Free Research) The first edition of Cloud Computing Review tackles the big questions about cloud computing, such as does the cloud really save you money? Find out about the hidden costs of cloud, as well as what you should pay attention to in cloud contracts. Plus, explore the link between enterprise applications and the cloud through a detailed case study.
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