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Your search for keyword: Help Desk Software Requirement returned 167 results.
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus

May 17, 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust

March 22, 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Global State of the PMO 2012 by ComputerWeekly.com

May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com

November 15, 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

The global state of the PMO: The IT perspective by ComputerWeekly.com

May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The global state of the project management office by ComputerWeekly.com

May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Kennedys Uses Falconstor NSS to Virtualize Storage and Optimize IT Systems’ Performance and Efficiency by FalconStor Software

April 26, 2012 - (Free Research) Watch this video to learn about the impressive array of benefits one company achieved through consolidation and virtualization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com

April 17, 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
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Cloud Computing for Business by ComputerWeekly.com

February 29, 2012 - (Free Research) This  guide from the Open Group, offers advice on assessing how cloud fits into your IT organisation
(IT BRIEFING) VIEW ABSTRACT | GO TO

Top Blade Requirements for Email, Databases, and Virtualization

by Dell, Inc. and Intel

April 02, 2012 - (Free Research) Many servers do not provide the performance and density today's critical applications require. This video highlights a platform that addresses these limitations and streamlines management so you can reclaim lost time and resources.
(VIDEO) VIEW ABSTRACT | GO TO

Gartner: Five Roles for Government in Cloud Computing by ComputerWeekly.com

August 02, 2010 - (Free Research) As a consequence of tightening budgets and increasing uncertainties, government organizations are looking at how to leverage cloud computing as a model to ensure greater flexibility, lower costs, more-rapid provisioning and greater focus on areas that are more domain-specific.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.

May 11, 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PING Drives Innovation Home With Dell Compellent Storage Center SAN With Dell Fluid Data Technology by Dell, Inc.

August 31, 2011 - (Free Research) PING is an international golf equipment company based in Phoenix, AZ. Facing a forklift upgrade on an old SAN that had reached capacity and couldn’t adapt to PING’s changing business requirements, the IT department sought a flexible, scalable solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Arnold Worldwide Enjoys Cost Savings and Scalability by Dell, Inc.

November 30, 2011 - (Free Research) Arnold Worldwide is a Boston-based global advertising agency. They needed to replace its existing SAN with virtualized storage. Read this case study to learn how Arnold successfully addressed their DR and scalability needs, but also reduced its data center footprint and slashed its power and cooling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Evaluating Hardware for Windows Server 2008 R2

by Dell and Microsoft

April 13, 2012 - (Free Research) <p>Choosing the right hardware to run Windows Server 2008 R2 is a complex undertaking, and making the wrong selection can have serious implications. This IT handbook examines various blade server options, recommended configurations, and requirements for virtualization.</p>
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Server Refresh — Meeting the Changing Needs of Enterprise IT with Hardware/ Software Optimization by Oracle Corporation

December 13, 2011 - (Free Research) This white paper describes some of the enhanced capabilities of today’s server technology and discusses the three most common approaches to server refresh projects – replacement, upgrade, and outsourcing – along with the business benefits of each.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge

January 10, 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Application Performance Monitoring by Quest Software

September 19, 2011 - (Free Research) Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Floating on the Alfresco Cloud by Alfresco Software

May 07, 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Meeting the Requirements of I/O Intensive Workloads with the Mainframe

by CA Technologies.

July 28, 2011 - (Free Research) <p>Too often, organizations choose x86-based platforms over more cost-effective mainframe alternatives. This white paper reviews the key benefits of the mainframe and discusses the savings you can expect by using these systems to support heavy I/O applications in your Linux environment.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce

by Workday

March 14, 2012 - (Free Research) Using an on-premise workforce mangement solution, Kimberly-Clark was struggling to manage its 57,000 internationally based employees— largely because of low adoption rates among its business and functional leaders. View this video to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.
(VIDEO) VIEW ABSTRACT | GO TO

How are you elevating Procurement's role in your enterprise? The tools and techniques to help you make the leap by SAP America, Inc.

April 26, 2012 - (Free Research) New innovations are changing the role procurement plays within the enterprise. This paper discusses how SAP Procurement Solutions deliver a technology platform that  empower procurement organizations with strategic differentiation and innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Become a More Demand-Driven Organization by SAP America, Inc.

September 30, 2011 - (Free Research) Today’s global supply chains are marked by lack of visibility and long decision-making times that make it difficult to plan and execute with the speed and precision required by today's volatile markets. This paper explains how to establish a highly collaborative, demand-driven planning process that will help you overcome these modern challenges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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