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Your search for keyword: Help Desk Systems Summary returned 268 results.
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to choose between in-house and outsourced SAP managed services by ComputerWeekly.com
December 09, 2010 - (Free Research) In summary, the reader isencouraged to consider the evidence from the survey resultsand to then draw their own conclusions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011–2012 IT Budget Benchmarks by ComputerWeekly.com
November 21, 2011 - (Free Research) The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending,  staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 30, 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
(PRODUCT OVERVIEW) VIEW ABSTRACT | GO TO

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com
November 15, 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications
April 2012 - (Free Research) <p>Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry
April 2012 - (Free Research) <p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
(EZINE) VIEW ABSTRACT | GO TO

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust
March 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Mindset of the Chief Information Officer by ComputerWeekly.com
February 2012 - (Free Research) This study evaluates the leadership role that Chief Information Officers performs in helping their organisations achieve their commercial goals
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com
January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

E-Book: A Manufacturer’s Guide to Navigating the Procurement and Sourcing Technology Landscape by SAP America, Inc.
May 2012 - (Free Research) Utilizing the latest procurement technologies can help improve your supplier performance, produce better products and improve resource allocation. Read this editorial e-book to get expert advice on the latest procurement technologies for today’s manufacturers.
(EBOOK) VIEW ABSTRACT | GO TO

How to Choose a Managed Network Services Provider by MegaPath Inc.
May 2012 - (Free Research) Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Business by Improving Fax by Esker Inc.
May 2012 - (Free Research) Since faxing is at the core of most businesses, you need to ensure yours can rely on it at all times. Delayed or lost transmissions can send ripples through the supply chain. This paper will help you answer the pressing questions involved in evaluating your faxing system. Learn the impact it has on business processes, product selection and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant for Application Performance Monitoring by Quest Software
September 2011 - (Free Research) Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus
May 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company
September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Embedded or Best-of-Breed: What’s Better When It Comes to Warehouse Management?

 by Epicor Software Corporation
October 2011 - (Free Research) This paper will help you identify and examine the vital points to consider as you seek the best warehouse management system (WMS) solution to accomplish your goals and move your company into a more competitive position.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Navigate the Challenges of Records Management Confidently

 by Iron Mountain
March 2012 - (Free Research) This guide is designed to help you identify your biggest, untapped cost-saving opportunities and see how outsourcing your records management can dramatically cut business expenses while improving your service to internal and external customers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC Backup and Recovery Solutions for VMware: Customer Success Profiles by EMC Corporation
April 2010 - (Free Research) The customers in this compilation all share one common story: They turned to EMC solutions to address the backup and recovery challenges they faced while implementing a virtualised server environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Save Time and Money with Iron Mountain on Your Side

 by Iron Mountain
March 2012 - (Free Research) Access this resource to learn how outsourcing your records management can help protect against costly breaches while reducing costs through fewer infrastructure needs, increased productivity, improved regulatory compliance, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Floating on the Alfresco Cloud by Alfresco Software
May 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Case Study: Arnold Worldwide Enjoys Cost Savings and Scalability by Dell, Inc.
November 2011 - (Free Research) Arnold Worldwide is a Boston-based global advertising agency. They needed to replace its existing SAN with virtualized storage. Read this case study to learn how Arnold successfully addressed their DR and scalability needs, but also reduced its data center footprint and slashed its power and cooling costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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