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Your search for keyword: Improvement On-line Customer Support returned 114 results.
 
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Gartner: A perspective on Android 2.2 for the enterprise by ComputerWeekly.com

September 23, 2010 - (Free Research) With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Value of Post Warranty Contracts by Hewlett-Packard Company

November 01, 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Guidebook:  Oracle Cloud Services by ComputerWeekly.com

May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The Banking Industry Architecture Network and TOGAF by ComputerWeekly.com

February 20, 2012 - (Free Research) This paper from the Open Group reveals how banks can benefit from combining complementary industry frameworks on enterprise architecture.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Leading Automotive Supplier Accelerates Lean Operations with EnterpriseIQ by IQMS

January 06, 2011 - (Free Research) Nissen Chemitec America has utilized several different systems to manage enterprise operations but these systems weren’t designed to meet the specific needs of automotive injection molding suppliers. Nissen selected EnterpriseIQ because it meets manufacturing-specific functionality and automotive industry requirements in a single-database system.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Everybody Makes Decisions: How the $2 Billion Embedded Business Intelligence Market Is Enabling Higher Competitiveness by Jaspersoft

March 01, 2012 - (Free Research) This paper discusses embedded business intelligence and how it leads to improved decision making in a tough economy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enabling rapid and effective IT recovery by ComputerWeekly.com

October 01, 2011 - (Free Research) This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Microsoft Convergence 2012 by ComputerWeekly.com

May 01, 2012 - (Free Research) Nucleus Research assesses Microsoft’s plans to extend  and develop the Microsoft Dynamics CRM platform.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Computer Weekly - 3 April 2012: Data security best practice by ComputerWeekly.com

April 03, 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to data security by looking at the changing role of the IT security chief. We also examine why flexible working is proving so slow to roll out and we talk to the UK's air traffic control operator about its ambitious desktop virtualisation project.
(EZINE) VIEW ABSTRACT | GO TO

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com

January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

 Building the IT economy: the importance of information by ComputerWeekly.com

September 2010 - (Free Research)  Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The Business Value of Adopting Advanced Support Tools and Utilities by Hewlett-Packard Company

September 2011 - (Free Research) Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Windows 7 for Better User Support by Global Knowledge

March 2011 - (Free Research) This white paper takes a look at some Windows 7 technologies that you may be able to put to use in order to make the transition from XP (or perhaps from Vista) more successful.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner: How to bridge the gap between business and social apps by ComputerWeekly.com

November 2010 - (Free Research) The promise of creating value by harnessing collective activities is attractingorganisations to technology that connects employees, engages customers and partners inconversation, or boosts their R&D through crowdsourcing initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Purchasing Servers and Storage for Decision Support Applications: A Checklist

by Dell, Inc. and Intel

March 2012 - (Free Research) This white paper reports on the rate of data growth worldwide and points out the limitations of many SQL-based decision support systems. Discover key purchasing criteria to consider when selecting servers and storage to support these critical systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extended Warehouse Management with SAP SCM by SAP America, Inc.

April 2012 - (Free Research) <p>Discover how SAP supply chain management has been extended to provider more in-depth warehouse management support through SAP Extended Warehouse Management (SAP EWM) and how it supports higher process and stock visibility, better warehouse operations planning, and better efficiency.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PING Drives Innovation Home With Dell Compellent Storage Center SAN With Dell Fluid Data Technology by Dell, Inc.

August 2011 - (Free Research) PING is an international golf equipment company based in Phoenix, AZ. Facing a forklift upgrade on an old SAN that had reached capacity and couldn’t adapt to PING’s changing business requirements, the IT department sought a flexible, scalable solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Blade Requirements for Email, Databases, and Virtualization

by Dell, Inc. and Intel

April 2012 - (Free Research) Many servers do not provide the performance and density today's critical applications require. This video highlights a platform that addresses these limitations and streamlines management so you can reclaim lost time and resources.
(VIDEO) VIEW ABSTRACT | GO TO

CPP Successfully Creates a Single Customer View with an Enterprise-wide MDM Solution by DataFlux Corporation

February 2011 - (Free Research) The leading international marketing services organization implements DataFlux MDM Solution to power enterprise data management initiatives.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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