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Recover lost online revenue with customer experience management by Tealeaf
November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
2012 Trends to Watch: Storage by ComputerWeekly.com
February 09, 2012 - (Free Research) Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
Mission Cloud: Jumpstart IT as a Service by CSC
January 12, 2012 - (Free Research) This webcast is designed to help companies design and execute a successful cloud deployment plan. Obtain cloud survey results from your peers and discover key questions to consider as you get started.
Special report on EMC by ComputerWeekly.com
November 15, 2011 - (Free Research) This special eight-page indepent report from Computer Weekly, packed with graphs and diagrams, is essential reading for anyone doing business, or thinking of doing business with EMC.
Storage Magazine May 2011 by SearchStorage.com
May 05, 2011 - (Free Research) Named as one of Storage magazine’s “Hot Technologies for 2011”, automated storage tiering is an effective way to make efficient use of installed data storage resources, and to take advantage of the high performance of solid-state storage.
Looking to the Cloud for an Effective Supply Chain by Plex Systems
July 20, 2010 - (Free Research) The manufacturing enterprise is driven by tight profit margins; a tough economy; escalating energy, material, labor, and operations costs. This paper describes the next wave of supply chain solutions. Read on to learn how technology plays a key role in a company’s ability to build and manage an effective supply chain.
Making the Right Server Selection for your Data Center by Dell, Inc. and Intel
June 29, 2011 - (Free Research) This guide explains why processors should be considered in a company's server selection process. Discover the key features of one platform and learn how it paves the way for virtualization and the cloud.
Global sourcing trends 2011 by ComputerWeekly.com
January 26, 2011 - (Free Research) At the beginning of each year, we survey Morrison & Foerster’s Global Sourcing Group lawyers in Asia, Europe, and the United States regarding the current state of the world’s outsourcing market and emerging trends likely to shape that market over the next twelve months.
Oracle Procurement and Spend Analytics by Oracle Corporation
December 2011 - (Free Research) Through complete end-to-end insight into the factors that impact company performance, you can significantly reduce costs, enhance profitability, increase customer satisfaction and gain competitive advantage.
IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
Security in the Cloud by Dell, Inc. and Intel
June 2011 - (Free Research) This solution brief brings up key considerations for deploying cloud computing. Read about new technologies designed to mitigate potential risks so you can enjoy the advantages of this new IT model.
Intel Xeon Processor-based Server Refresh Savings Estimator by Dell, Inc. and Intel
April 2011 - (Free Research) Developed with key learnings from Intel IT's experience in justifying server refresh internally, this tool allows you to enter data about your existing environment and evaluate the benefits of replacing it with the latest generation of Intel-based servers.
3 Questions to Ensure You’re Collaborating Effectively Across Your Supply Chain by SAP America, Inc.
September 2009 - (Free Research) To drive market share, sales, product adoption and greater efficiency, many businesses are strategically partnering with suppliers and other supply chain participants to collaborate and share information. In this white paper, find answers to three of the top concerns for organizations developing these collaborative supply chain networks.
Increase Value of Operations Through Purchase-To-Pay by Ariba, Inc.
December 2011 - (Free Research) In this paper, discover how performance metrics for P2P’s newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance.
Application Lifecycle Management: Breaking Down Technology Silos by CA Technologies.
June 2011 - (Free Research) This video demonstrates how using the same application performance management solution in each stage of an application development contributes to organization’s success by enabling all teams to speak the same language and further reducing the total cost of ownership.
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