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Online Training Case Study by SyberWorks, Inc.
December 2008 - (Free Research) The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.
Employment Screening Company Optimizes Productivity, Improves Customer Satisfaction by Microsoft
April 2008 - (Free Research) When employers need to be sure about the backgrounds of people they hire, they call Credential Check Corporation. To do this work, the company utilized Microsoft® Office Outlook® and proprietary access programs, which made it difficult for departments and external suppliers to collaborate with each other. Microsoft Dynamics™ CRM...
DataDirect HIPAA/ICD Upgrade Toolkit 2009 by DataDirect Technologies
October 2009 - (Free Research) This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).
IFRS in the Life Sciences: Broad implications by Deloitte
September 2009 - (Free Research) This paper provides practical industry insights on IFRS for life science executives and includes useful sections on: IFRS challenges and opportunities in life sciences; Implications of IFRS for financial reporting, tax, human resources, mergers and acquisitions, IT, and treasury and much more.
Delivering Operational Excellence with Innovation by SAP America Inc
January 2006 - (Free Research) This paper explains business strategies, trends, and issues related to enterprise resource planning, financial management, operations management, and human capital management that drive the consideration of ESA.
Boosting Efficiency with IT Process Automation by CA
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
Finding Value in Services: A Navigational Guide by Alcatel-Lucent
May 2009 - (Free Research) Nine out of ten communications-intensive organizations are seeking outside help in building mobility-enriched, IP-centric environments. Most organizations are currently seeking assistance for transactional functions, but a far wider service continuum is actually available. Read this analyst report to learn more.
Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global
October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution.
Simple, Open and Affordable BPEL by JBoss, a Division of Red Hat
July 2009 - (Free Research) As more and more organizations are leveraging BPEL to specify orchestration of Web services, there is a growing need for a simple, open and affordable implementation. In this session, you learn how Red Hat plans to deliver an enterprise-class, supported, open source BPEL engine as part of the JBoss Enterprise Middleware portfolio.
JBoss Enterprise SOA Platform v5.0: Technology Preview by JBoss, a Division of Red Hat
July 2009 - (Free Research) In this session, you'll learn how to leverage the new features and functionality of JBoss Enterprise SOA Platform v5.0 to rapidly and cost-effectively develop, deploy and manage SOA-based solutions that solve real problems now.
The Development Executive’s Guide to Open Source Software Policy Implementation by Black Duck Software
October 2009 - (Free Research) Black Duck provides a framework that not only allows your software development organization to benefit from open source but also allows other enterprise stakeholders—including legal, IT, security, export and purchasing personnel—to access timely and relevant information to effectively manage business risks.
Networking and Unified Communications Reference Guide by CDW Corporation
September 2009 - (Free Research) CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
Automation on Demand: Creating an Efficient and Cost Effective AP Solution by Esker Inc.
July 2009 - (Free Research) This paper presents a solution that leverages comprehensive document process automation to deliver the advantages of paperless invoice processing as an on-demand service. It highlights the opportunity to shift ROI from the project level to the document level (capital versus operational expense) and realize automation benefits immediately.
Managing IT in a Downturn: Beyond Cost Cutting by SAP America Inc
November 2008 - (Free Research) Downturns give companies a chance to buck conventional wisdom and increase their IT investments. Targeted investments in many areas can generate efficiencies and revenue growth that surpass the savings from straight cost reductions.
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