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CW+ Gartner Research: The impact of cloud computing on suppliers in banking by ComputerWeekly.com July 05, 2010 - (Free Research) Despite well-publicised concerns regarding security, compliance and data integration issues, banking institutions have begun embracing cloud computing across the services spectrum. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Boosting Efficiency with IT Process Automation by CA Technologies. June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

CW+: Mobile payments market opportunities for business by ComputerWeekly.com December 2010 - (Free Research) The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

How Green is Your Storage? by 3PAR June 2008 - (Free Research) In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

The Outsourcing Surge by SolovatSoft August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

General Backup Purchasing Considerations by Quantum Corporation December 2008 - (Free Research) This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

De-Duplicated Disk Backup: Addressing Backup Challenges Across the Enterprise by Quantum Corporation October 2008 - (Free Research) With the DXi7500, Quantum adds an enterprise-class backup-to-disk target with de-duplication to its arsenal, making it a true provider of scalable, end-to-end de-duplicated secondary storage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

z/OS Tape Encryption Security & Compliance Series: Identity, Access and Encryption by IBM June 2008 - (Free Research) Listen to this webcast to learn how your company can quickly and efficiently comply with recent security breach notification legislation, review implementation experiences from early adopters of this new technology, and have a plan of action. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

White Paper: Think Integration - Eliminate Frustration by Microsoft September 2008 - (Free Research) Learn more about how integrated business solutions offer productivity, performance, and profits to services organizations. (WHITE PAPER) GO TO WHITE PAPER

SL Case Study: Phoenix International by Microsoft September 2008 - (Free Research) This engineering services company engages in global underwater recovery operations. Learn how it uses modern systems to maintain accurate financial data and estimate costs for clients in the commercial and government sectors. (CASE STUDY) GO TO CASE STUDY

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. (CASE STUDY) GO TO CASE STUDY

Podcast: The Benefits of IBM System x: More Affordable M4 Servers for Small and Midsized Businesses by IBM and Intel December 2011 - (Free Research) To remain competitive, you must understand the changing demands of your customers. This podcast provides insight into the evolving mid market landscape and explains why servers are a better fit for these types of clients than traditional PCs. Plus, discover key criteria customers look for when selecting a server. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Recover lost online revenue with customer experience management by Tealeaf November 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nexcap Finance: SpringCM Solution reduces Nexcap’s invoice processing time by 25 percent by SpringCM March 2011 - (Free Research) Nexcap Finance Corporation needed to implement a cost-effective, web-based application that would provide IT infrastructure interoperability and a portal for supplier interaction. Learn how SpringCM has streamlined every step of the process - from capturing invoices to expediting the time necessary to process payments and handle exceptions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

AOL transformed finance and administration services, improving efficiency and cutting costs by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how HP's Finance & Administration (F&A) services helped AOL Inc. succeed. Read on to learn more about HP's F&A services. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

F&A Video: Discover the formula for better business outcomes by Hewlett-Packard Limited January 2012 - (Free Research) Watch this brief video to learn more about HP's Finance and Administration services and how your organisation could benefit from outsourcing these operations. (VIDEO) VIEW ABSTRACT | GO TO

2011 AUG Compensation & Operations Survey Results by Advent Software, Inc December 2011 - (Free Research) Access this white paper for survey results that discuss asset and revenue growth in the financial industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers. (WEBCAST) GO TO WEBCAST

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Software Estates in the Enterprise by ComputerWeekly.com January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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