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Your search for keyword: Objectives Help Desk Software returned 147 results.
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

General Backup Purchasing Considerations by Quantum Corporation
December 2008 - (Free Research) This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com
November 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Transforming the Finance Organization in the new decade by SAP America, Inc.
December 2011 - (Free Research) As economic cycles go through the ebb and flow of recession and boom, the underlying drivers of financial transformation in business enterprises also change. This is evident in the focus and direction of senior finance executives who have successfully steered their organizations through periods of recessions and prosperity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2012 Trends to Watch: Storage by ComputerWeekly.com
February 2012 - (Free Research) Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Analyst Insight: Is There a Smart City Market? by ComputerWeekly.com
May 2012 - (Free Research) The value of the IT market for smart cities globally is approximately $35bn, according to this in depth analysis from Ovum.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Hilton Worldwide: Success Story by SuccessFactors
April 2012 - (Free Research) <p>When a large international hospitality company, Hilton Worldwide, needed to boost the efficiency of its global operations it turned to a workforce performance and compensation system. Read this case study to learn how Hilton controlled its accelerating growth while effectively managing a diverse, global workforce.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IPV6 Transition – Why the rush ? by ComputerWeekly.com
December 2011 - (Free Research) This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus
May 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Magic Quadrant for Application Performance Monitoring by Quest Software
September 2011 - (Free Research) Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Floating on the Alfresco Cloud by Alfresco Software
May 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud: Scaling to succeed in new business models by ComputerWeekly.com
May 2012 - (Free Research) <p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p>
(IT BRIEFING) VIEW ABSTRACT | GO TO

Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.
March 2012 - (Free Research) This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce

 by Workday
March 2012 - (Free Research) Using an on-premise workforce mangement solution, Kimberly-Clark was struggling to manage its 57,000 internationally based employees— largely because of low adoption rates among its business and functional leaders. View this video to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.
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How are you elevating Procurement's role in your enterprise? The tools and techniques to help you make the leap by SAP America, Inc.
April 2012 - (Free Research) New innovations are changing the role procurement plays within the enterprise. This paper discusses how SAP Procurement Solutions deliver a technology platform that  empower procurement organizations with strategic differentiation and innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
(IT BRIEFING) VIEW ABSTRACT | GO TO

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Trust and security in the cloud by ComputerWeekly.com
February 2011 - (Free Research) This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

The Global State of the PMO 2012 by ComputerWeekly.com
May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

Compliance/Audits by Sage Software
May 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.
(EBRIEF) VIEW ABSTRACT | GO TO

Sharepoint WAN Optimization And WAFS by Peer Software
February 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
(EZINE) VIEW ABSTRACT | GO TO

Choose the Procurement Software Licensing and Deployment Model That’s Right for You by SAP America, Inc.
March 2012 - (Free Research) Read this article to discover the procurement software licensing and deployment options available and learn what business factors will help you determine the best approach for your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Embedded or Best-of-Breed: What’s Better When It Comes to Warehouse Management?

 by Epicor Software Corporation
October 2011 - (Free Research) This paper will help you identify and examine the vital points to consider as you seek the best warehouse management system (WMS) solution to accomplish your goals and move your company into a more competitive position.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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