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Buying your BI solution from your ERP vendor: Strategic Business Enabler or IT Convenience? - Podcast by IBM October 08, 2009 - (Free Research) This Podcast explores the benefits and drawbacks of buying business intelligence (BI) solutions from enterprise resource planning (ERP) vendors, and shares survey results that reveal whether or not customers who have gone down the sole-sourcing path are happy with their decision. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Managing third-party compliance by IBM July 28, 2009 - (Free Research) Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

DR in the Cloud Checklist by i365, A Seagate Company November 02, 2009 - (Free Research) Tune into this podcast for a cloud computing disaster recovery (DR) checklist. Learn about various DR approaches for your cloud computing environment. Find out how to secure your data and how to get your DR objectives met by your cloud provider. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Oracle AppCast: Globalization Challenges and Opportunities: A Conversation with The Boston Consulting Group's Hal Sirkin by Oracle Corporation September 14, 2009 - (Free Research) Listen to this podcast featuring Hal Sirkin, senior partner and managing director at The Boston Consulting Group, to learn about the new Era in international business competition. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Maintaining DR Objectives in the Cloud by i365, A Seagate Company November 02, 2009 - (Free Research) In this webcast, learn how to ensure your disaster recover (DR) needs are met by your cloud provider. Gain insight into the differences between standard and cloud-based DR approaches and how to incorporate your exiting DR plans. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT June 16, 2009 - (Free Research) Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Boosting Efficiency with IT Process Automation by CA June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp October 2009 - (Free Research) The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. (EGUIDE) VIEW ABSTRACT | GO TO

Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp October 2009 - (Free Research) In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. (EGUIDE) VIEW ABSTRACT | GO TO

Dell Equallogic PS Series and VMware View Enhance Virtual Desktop Project Success by Dell, Inc. May 2009 - (Free Research) Read this white paper to to learn how VMware View can help IT administrators decrease operating costs by centralizing management, data protection and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. (EBOOK) VIEW ABSTRACT | GO TO

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment by NTR Global October 2009 - (Free Research) Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Extend SAP Warehouse Management Capabilities: Kubota Tractors Implements SAP® Console by CDC Global Services - Catalyst November 2009 - (Free Research) This case study explains how Kubota turned to Catalyst to implement SAP® Console Technology and extend SAP warehouse management capabilities. Read on to learn how Catalyst was able to deliver this inside four months, ensuring no loss of business and driving significant benefits throughout the business. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global October 2009 - (Free Research) This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. (PRESENTATION) VIEW ABSTRACT | GO TO

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent November 2008 - (Free Research) This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Security convergence equals network security cost savings by IBM September 2009 - (Free Research) Listen to IBM Internet Security Systems' take on network security convergence. You will learn how to get more out of your existing investments in network security, combat new Web 2.0, Web application and database threats without purchasing stand alone technologies, and how to protect your company from worms to botnets to preventing data leaks. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Future-Proof Your Compliance Program by IBM July 2009 - (Free Research) The regulatory environment is constantly changing, so creating a streamlined and flexible program is every security pro's first goal when it comes to compliance. Check out this videocast for best practices on forming a comprehensive compliance program. (VIDEO) VIEW ABSTRACT | GO TO

Supply Chain Cost-Cutting Strategies by SAP AG August 2009 - (Free Research) Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Meeting Storage Management Goals with HP Proactive Select by Arrow/HP October 2009 - (Free Research) This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Dell and Microsoft solutions help ServiceU deliver reliable system performance and create a virtualized environment that reduces power consumption by 50 percent by Dell and Microsoft February 2009 - (Free Research) ServiceU Corporation was challenged to deploy reliable hardware to support its Microsoft® SQL Server® 2008 environment and virtualize other applications to enhance business flexibility. Read this case study to learn about the benefits that ServiceU achieved through by implementing Dell hardware and Microsoft Hyper-V technology. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Best of Both Worlds: Sharing Mac Files on Windows Servers by Group Logic October 2009 - (Free Research) This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing a Mac/Windows integration solution. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com September 2009 - (Free Research) Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. (EBOOK) VIEW ABSTRACT | GO TO

Overtaken by Events? -- The Quest for Operational Responsiveness by Progress Software September 2009 - (Free Research) Never has operational responsiveness, the pursuit of how continually and quickly to deliver maximum value to customers while deriving maximum profitability, been nearer the top of the business agenda. As this paper will demonstrate, harnessing business events, smart interpretation & fast response are definite objectives, and the need is immediate. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Virtual Seminar Session: The Case for Investing in Business Analytics Technology by SAS Institute Inc. October 2009 - (Free Research) This webcast -- featuring insights from Dan Vesset, IDC’s Vice President of Business Analytics – delves into why so many organizations are turning to query and reporting, advanced analytics, and data warehousing technology and services to automate and support decision-making processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Google Web Toolkit: An Introduction by TheServerSide.com October 2009 - (Free Research) In the early days of Java, application development with the Abstract Window Toolkit (AWT) was relatively simple. (VIDEO) VIEW ABSTRACT | GO TO

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