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Five Easy Steps to Optimizing Your IT Services by CA Technologies. December 08, 2011 - (Free Research) IT service management is filled with complexity due to outsourcing, cloud technologies and customer demands. Watch this webcast to uncover 5 strategies for optimizing your IT services and improving business process management. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Realizing the benefits of FTP consolidation by IBM November 28, 2011 - (Free Research) Businesses are experiencing a growing demand to move high volumes of data both internally and externally. File transfer protocol (FTP) servers are proliferating among individual departments and raising traffic levels with customers and suppliers. This white paper explains and explores the opportunity and benefits of FTP consolidation. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle Procurement and Spend Analytics by Oracle Corporation December 12, 2011 - (Free Research) Through complete end-to-end insight into the factors that impact company performance, you can significantly reduce costs, enhance profitability, increase customer satisfaction and gain competitive advantage. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Risk an Integrated Approach by Global Knowledge February 10, 2009 - (Free Research) This paper takes a more extensive look at the question ‘when, and how, should a project manager address risk?' and provides multiple answers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc. June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc January 2006 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors. (WHITE PAPER) GO TO WHITE PAPER

Cost Effective Security and Compliance with Oracle Database 11g Release 2 by Oracle Corporation September 2011 - (Free Research) Consolidation, outsourcing and cloud computing are just a few of the business initiatives driving IT organizations to focus on data security. Companies have moved beyond securing the network perimeter and made strengthening security controls around data a top priority. Read this whitepaper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: BDNA: IT asset management user trend survey by ComputerWeekly.com September 2010 - (Free Research) IT asset management and discovery tools - the user's view. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking Control:Improved Inventory Visibility Leads to Lean Success by Plex Systems February 2012 - (Free Research) Read this paper for a comprehensive look into inventory inside the manufacturing plant - everything from inventory, to receipt of material, to finished products. Learn how to  take control of your inventory and supply chain to achieve lean manufacturing and increased efficiency and profitability. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly 22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EVENT) VIEW ABSTRACT | GO TO

Getting ROI Out of Your ERP system by IFS February 2012 - (Free Research) In this e-guide, readers will learn more about the basics of ERP and how to reduce maintenance and support costs for these systems. (EGUIDE) VIEW ABSTRACT | GO TO

Supply Chain Visibility Excellence by SAP America, Inc. March 2011 - (Free Research) As global supply chains become even more complex, gaining end-to-end visibility has become essential for successful management. Use the expert recommendations in this Aberdeen Group report to gain the visibility that can help you control costs and inventory and better manage today's complex, global supply chains. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

eBook: Moving to the Cloud by Google Apps July 2010 - (Free Research) Content provided by Google. When it comes to cloud computing, some companies have concerns around security and a perceived loss of control. But others are grabbing the opportunity to move to a more collaborative, Web-based platform. In this E-Book, we take a look at several companies that have migrated to Google Apps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Magic Quadrant Identifies Leaders in WAN Optimization by Silver Peak February 2012 - (Free Research) Your IT organization needs WAN optimization that can be deployed anywhere, on any platform, and for the lowest cost. See how the new Gartner Magic Quadrant for WAN Optimization Controllers can help. (PRODUCT REVIEW) VIEW ABSTRACT | GO TO

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company) January 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The TCP/IP and OSI Models by Global Knowledge March 2011 - (Free Research) Check out this white paper to learn about two network protocol models, TCP/IP and OSI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

10 Security Concerns for Cloud Computing by Global Knowledge March 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Data Centre Strategy, G-Cloud & Applications Store for Government Programme – Founding Principles by ComputerWeekly.com February 2011 - (Free Research) The overriding goals for Data Centre Consolidation, the G-Cloud and the Applications Store for Government are:Reduce ICT costs;Provide open competition and create a vibrant marketplace enabling the best product at the best price;Create flexibility. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc. April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Address the elephant in the room: Big data management through tiered storage by Dell Compellent October 2011 - (Free Research) Data is expanding to elephantine proportions. And unfortunately, the simple fix of purchasing more storage only worsens the problem. This e-guide provides suggestions for an effective data analysis and storage plan, with a focus on consolidating data silos, keeping large data sets moving, and deduping information for improved control. (EGUIDE) VIEW ABSTRACT | GO TO

z/OS Tape Encryption Security & Compliance Series: Identity, Access and Encryption by IBM June 2008 - (Free Research) Listen to this webcast to learn how your company can quickly and efficiently comply with recent security breach notification legislation, review implementation experiences from early adopters of this new technology, and have a plan of action. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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