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Executive Brief Smarter Commerce is redefining value chain visibility by IBM
November 17, 2011 - (Free Research) Putting the customer at the center of your operations is not a new idea, but truly operationalizing this strategy can be challenging. Read this paper to find out how to improve collaboration and visibility for your customers and partners and deliver consistent and predictable outcomes by synchronizing your entire value chain.
Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge
January 10, 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading.
CW+: Cloud computing - look before you leap by ComputerWeekly.com
October 19, 2010 - (Free Research) Over the past 18 months we have seen the irresistible rise of a new phenomenon, cloud computing. This term is given by the IT industry to a new business model for computing, one where capacity for computer, storage and networking can be dynamically acquired, on demand,and paid for according to usage.
How Green is Your Storage? by 3PAR
June 2008 - (Free Research) In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics.
Boosting Efficiency with IT Process Automation by CA Technologies.
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
Managing Software Estates in the Enterprise by ComputerWeekly.com
January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.
The Outsourcing Surge by SolovatSoft
August 2008 - (Free Research) Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.
General Backup Purchasing Considerations by Quantum Corporation
December 2008 - (Free Research) This chapter discusses the process of evaluating and purchasing backup products. Also discussed are the issues to be aware of during this process, such as recovery deadlines, scalability, security, and more.
SL Case Study: Phoenix International by Microsoft
September 2008 - (Free Research) This engineering services company engages in global underwater recovery operations. Learn how it uses modern systems to maintain accurate financial data and estimate costs for clients in the commercial and government sectors.
Why Mission-Critical Business Intelligence Needs IBM System Z9 (and Vice Versa) by Information Builders
December 2007 - (Free Research) Organizations often limit business intelligence to a few back-office analysts, using tools that cost too much and are more complex than the average information worker can handle. Attend this Webcast to learn about new, innovative technologies that will help deliver timely, accurate information to everyone from managers to analysts to customers.
Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.
November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.
Recover lost online revenue with customer experience management by Tealeaf
November 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery.
From the Shop Floor to the Front Office: Taking a Fresh Look at Manufacturing ERP Options by IQMS
April 2011 - (Free Research) Selecting a supplier for manufacturing ERP solutions is more important than ever before, due to the increasingly complex set of business processes involved. Manufacturers now require the ability to share data in real time across all functional areas touching the manufacturing process. This paper takes a fresh look at manufacturing ERP options.
G-Cloud Report: Service Management, Organisation & Governance Approach by ComputerWeekly.com
February 2011 - (Free Research) Phase 1 of the Government Data Centre Strategy Programme identified the feasibility of consolidating existing Public Sector data centres and accelerating the provision of cloud computing to the Public Sector (G-Cloud) and suitable offerings and procurement terms (Application Store) for all UK Public Sector organisations.
Building the IT economy: the importance of information by ComputerWeekly.com
September 2010 - (Free Research) Decision-makers in an IT-enabled economy will have real-time access to information that allows them to make the right decision at the right time. But that goal comes in a business environment where data will be ubiquitous and growing exponentially in volume.
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