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Your search for keyword: Statements Customer Service Center returned 241 results.
 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enabling rapid and effective IT recovery by ComputerWeekly.com
October 01, 2011 - (Free Research) This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Phoenix Sky Harbor International Airport by Esri
March 13, 2012 - (Free Research) Read this case study to learn how the Phoenix airport implemented a geographic information system (GIS) to address their need to improve customer service and safety and allow airport personnel to effectively manage work activities.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

When blade servers meet virtualization: Cost concerns by IBM
April 27, 2012 - (Free Research) <p>Customers interested in purchasing blade servers must carefully assess the costs of implementing and maintaining these platforms. This expert e-guide presents a cost/benefit analysis of blade servers and explains why virtualization should be factored into investment decisions.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com
September 21, 2010 - (Free Research) Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMC Backup and Recovery Solutions for VMware: Customer Success Profiles by EMC Corporation
April 22, 2010 - (Free Research) The customers in this compilation all share one common story: They turned to EMC solutions to address the backup and recovery challenges they faced while implementing a virtualised server environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plex Case Study - Ralco Industries by Plex Systems
July 08, 2010 - (Free Research) View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.
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Floating on the Alfresco Cloud by Alfresco Software
May 07, 2012 - (Free Research) This webcast examines the benefits and uses of the cloud and specifically the features of Alfresco's platform.
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7 Blade server options for Windows Server 2008 R2 by IBM
May 01, 2012 - (Free Research) <p>Customers considering blade servers should carefully assess hardware capabilities and configuration options before making a purchasing decision. This expert e-guide presents an in-depth overview of blade servers, covering their recommended uses, unique features, and offerings in the market.</p>
(EGUIDE) VIEW ABSTRACT | GO TO

The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 01, 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Path to Cloud Enablement:  Modernize and Migrate by Red Hat/Cisco/Intel
February 09, 2012 - (Free Research) Cisco, Red Hat, and Intel have partnered in delivery a three-part webinar focusing on the path to cloud enablement.  We start the discussion with legacy migration touching on RISC/UNIX migrations and the economic and performance benefits of the Cisco Unified Computing System utilizing the new Intel E7 processors.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Guidebook:  Oracle Cloud Services by ComputerWeekly.com
May 10, 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Magic Quadrant for Data Center Outsourcing and Infrastructure Utility Services, North America by Dell, Inc. and Intel
July 01, 2011 - (Free Research) More and more companies are showing interest in data center outsourcing, but there are a variety of providers to choose from. This white paper compares the outsourcing capabilities and infrastructure utility services of 17 vendors. Find out which providers were considered the challengers, leaders, niche players, and visionaries.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CPP Successfully Creates a Single Customer View with an Enterprise-wide MDM Solution by DataFlux Corporation
February 28, 2011 - (Free Research) The leading international marketing services organization implements DataFlux MDM Solution to power enterprise data management initiatives.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Understanding Data Centers and Cloud Computing by Global Knowledge
March 01, 2010 - (Free Research) While some larger organizations continue to manage internal data center, many business managers are able to increase service levels, cover more users, and lower response times by outsourcing their out-dated server farms to third-party data centers and cloud computing providers. This white paper will define data centers and explore cloud networking.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Choose a Managed DataCentre Provider by Blue Chip
July 08, 2011 - (Free Research) This exclusive resource provides best practices to selecting the right managed provider for your data centre with respect to business size, location, technology provision, power usage and energy efficiency.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leaders and Laggards in the Digital Economy by ComputerWeekly.com
March 28, 2012 - (Free Research) The digitisation index from Booz & Co reveals the business leaders and laggards in the digital technology and explains why it is vital to embrace it.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Boosting Efficiency with IT Process Automation by CA Technologies.
June 2008 - (Free Research) As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Streamline IT Management to Improve Business Processes by CA Technologies.
April 2012 - (Free Research) Access this webcast to learn how Lexmark International, a company with offices in over 170 companies, was able to streamline IT management to improve overall business processes. Discover the importance of 360-degree visibility into all aspects of the business and how modernizing IT management leads to benefits such as higher customer retention.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com
May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.
(EZINE) VIEW ABSTRACT | GO TO

Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.
March 2012 - (Free Research) This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Mobile Sense series Webinar - Best Practices for a Mobility Center of Excellence by SAP America, Inc.
April 2012 - (Free Research) <p>The proliferation of different mobile devices, operating systems, suppliers and services—coupled with a lack of mobility standards—leads to complicated management and support requirements. This webcast discusses best practices for establishing mobility excellence in your organization.</p>
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