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Your search for keyword: Tracking Help Desk And returned 320 results.
 
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

MAXIMUS Chooses Requirements Driven Testing from Micro Focus to Tame Complex Technology and Process Modernization for Critical Government Data Processing Challenges by Micro Focus
May 2012 - (Free Research) Read this case study to learn how MAXIMUS, a health and human services business process outsourcing provider, leveraged change and configuration management software to address their challenges associated with operating their mission critical business processes.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com
March 2012 - (Free Research) In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.
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Trust and security in the cloud by ComputerWeekly.com
February 2011 - (Free Research) This study from analyst Freeform Dynamics gives guidance on security for organisations considering Software as a service.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Compliance/Audits by Sage Software
May 2012 - (Free Research) In this expert resource, find answers to six of your most pressing compliance and audit questions concerning fixed assets, financial reporting standards, tax filing, and more.
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Get the Right People: 9 Critical Design Questions for Securing and Keeping the Best Hires by SuccessFactors
March 2012 - (Free Research) The goal of recruiting is not to simply hire people, but to reliably and efficiently place and retain the right people in the right roles to effectively support a company’s business strategies. This paper presents 9 key questions that need to be carefully considered when designing a recruiting process that helps you secure and keep the best hires.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Benefits That Outsourcing Fixed Asset Software Can Provide

 by Sage Software
March 2012 - (Free Research) Read this white paper to learn how a regional hospital replaced their hired company with Sage Fixed Assets to bring their depreciation, tracking, and reporting processes in-house.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. Microsoft SQL Server 2008, Release 2 by Oracle Corporation
January 2012 - (Free Research) <p>Over the last several decades, database management systems have become an integral part of every corporate IT landscape. This database manageability and productivity cost comparison study provides IT decision makers with factual information to address these challenges.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Enabling rapid and effective IT recovery by ComputerWeekly.com
October 2011 - (Free Research) This report from analyst, Freeform Dynamics, offers 7 key enablers of effective IT disaster recovery for IT department's in small and medium companies.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The future of Government operations: Digital citizen survey by ComputerWeekly.com
May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.
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Applied Desktop Virtualisation by ComputerWeekly.com
January 2011 - (Free Research) This analyst report from Freeform Dynamics gives helpful advice for companies embarking on Desktop Virtualisation projects.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

The impact of Cloud on IT by ComputerWeekly.com
July 2011 - (Free Research) This research from Freeform Dynamics assess the impact of the cloud on the IT department and the way the department functions.
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Software Licensing and Subscription by ComputerWeekly.com
August 2011 - (Free Research) This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com
January 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Software Estates in the Enterprise by ComputerWeekly.com
January 2011 - (Free Research) Recent news from the Bank of England now places a swift economic recovery in real doubt. The UK economy actually slipped into negative growth in the final quarter of 2010, and even the most optimistic forecasts predict economic recovery over the coming years to be sluggish at best.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Workforce Planning Pitfalls by SuccessFactors
April 2012 - (Free Research) Workforces are aging, and there also is a critical shortage of talent in today's business pool, creating an imperative initiative for human resources. This paper explains the necessity to forecast the future through strategic workforce planning and also offers up six pitfalls to avoid when venturing down the recruitment and talent management path.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bersin Bulletin - Rethinking Recruiting: Modernizing the Way We Hire by SuccessFactors
March 2011 - (Free Research) While many are out of work and eager to find jobs, organizations are having trouble finding the right candidates for the jobs they're hiring for. This white paper discusses how leveraging social networking technologies can improve the recruitment process and ensure the right applicants are sought out and hired.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Source and Select the Best Hires by SuccessFactors
April 2012 - (Free Research) Effective candidate recruitment can be a key factor in determining what sets you apart from the rest of your competition. Read this white paper to find strategies for sourcing and selecting superior talent.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Harvey Nash CIO Survey: New Decade, New Opportunies? by ComputerWeekly.com
April 2010 - (Free Research) In this year’s report you will be able to see analysis presented on a global basis, compare trends across continents and explore country-by-country overviews. The results show that the CIO community is wrestling with significant pressures as the Great Recession fades into history and a new decade, with a new competitive landscape, emerges.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Converged Management for Wired and Wireless Networks by Cisco Systems, Inc.
November 2011 - (Free Research) Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization.
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Evolving Security: 5 Reasons to Outsource Network Security Management in Today's Threat Environment by XO Communications
April 2012 - (Free Research) <p>Discover five reasons why outsourcing your network security management can help you combat malware, hackers, and the evolving threat landscape.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Learn How SaaS HCM Can Help You Effectively Manage Your Global Workforce

 by Workday
March 2012 - (Free Research) Using an on-premise workforce mangement solution, Kimberly-Clark was struggling to manage its 57,000 internationally based employees— largely because of low adoption rates among its business and functional leaders. View this video to learn how Kimberly-Clark has significantly improved its human capital management using a cloud-based solution.
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How are you elevating Procurement's role in your enterprise? The tools and techniques to help you make the leap by SAP America, Inc.
April 2012 - (Free Research) New innovations are changing the role procurement plays within the enterprise. This paper discusses how SAP Procurement Solutions deliver a technology platform that  empower procurement organizations with strategic differentiation and innovation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customers Get a Mobile Catalog Thanks to a New Smartphone App by BlackBerry
April 2012 - (Free Research) <p>In this case study, learn how a wholesale supplier used BlackBerry Enterprise Server to create a custom app to help their users find the right hardware needed to complete their daily jobs.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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