Web Benefit Crm - KnowledgeStorm Procurement Results for Web Benefit Crm

March 16, 2012 - (Free Research) Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.

(ANALYST REPORT)

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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.

(IT BRIEFING)

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Armstrong International Reduces Inventory, Increases Efficiency by Achieving Global ERP with IFS Applications by IFS

March 12, 2012 - (Free Research) Read this white paper to learn the benefits that a multinational manufacturer achieved after they replaced four different enterprise resource planning (ERP) applications with one single system.

(CASE STUDY)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

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CIO Leadership Forum to Focus on IT's New Role in the Business by Dell, Inc.

March 2012 - (Free Research) Listen to this brief podcast now as Gartner analyst Mark McDonald discusses the roles of amplifiers in the enterprise, touching on how mobility, cloud computing, analytics and social media are driving companies today. Also learn how cost, complexity and duplication can hinder collaboration efforts.

(PODCAST)

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CW+: Special Report on Oracle by ComputerWeekly.com

December 2010 - (Free Research) This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.

(WHITE PAPER)

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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.

June 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.

(WHITE PAPER)

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Guidebook: Oracle Cloud Services by ComputerWeekly.com

May 2012 - (Free Research) This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services.

(ANALYST REPORT)

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Tommy Hilfiger Customer Testimonial Video by SAP America, Inc.

March 2012 - (Free Research) View this brief video to learn how SAP has helped Tommy Hilfiger to mobilize its business processes, including making its entire look book available on the iPad and improving its relations with suppliers in over 40 countries.

(VIDEO)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Performance testing in agile environments by Hewlett-Packard Company

May 2012 - (Free Research) This expert e-guide features insight from quality assurance expert Lisa Crispin on the risks and benefits of outsourcing performance testing. Crispin also offers tips on different performance testing measures and discusses performance testing specialists within agile software development.

(EGUIDE)

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Magic Quadrant for Application Performance Monitoring by Quest Software

September 2011 - (Free Research) Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of.

(WHITE PAPER)

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How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc.

April 2012 - (Free Research) <p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p>

(CASE STUDY)

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Computer Weekly - 8 May 2012: The changing face of retail IT by ComputerWeekly.com

May 2012 - (Free Research) In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now.

(EZINE)

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The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com

January 2012 - (Free Research) Download the Open Group Service Integration Maturity Model (OSIMM).

(ESSENTIAL GUIDE)

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10 Best Practices for Making Video Part of Your Collaboration Strategy by LifeSize

August 2011 - (Free Research) This resource describes the benefits of incorporating video collaboration as a standard business practice which can result in tighter employee and business partner relationships, increased productivity, faster decision-making and many more lucrative benefits.

(WHITE PAPER)

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VMware’s vSphere Storage Appliance: High Availability for Small IT Operations - Extending the Benefits of Server Virtualization without Shared Storage by Dell and VMware

October 2011 - (Free Research) Discover how an innovative new software from VMware enables small and medium size businesses (SMBs) to obtain all the beneifts of server virtualization, without overspending. Gain insight into the benefits this new software promises and how it can lead your business to higher availability.

(WHITE PAPER)

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Kennedys Uses Falconstor NSS to Virtualize Storage and Optimize IT Systems’ Performance and Efficiency by FalconStor Software

April 2012 - (Free Research) Watch this video to learn about the impressive array of benefits one company achieved through consolidation and virtualization.

(WEBCAST)

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10 Security Concerns for Cloud Computing by Global Knowledge

March 2010 - (Free Research) Read this paper to learn the many benefits of cloud computing as well as the 10 security concerns that need to be addressed when considering moving critical applications and sensitive data to public and shared cloud environments.

(WHITE PAPER)

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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.

(HARDWARE PRODUCT)

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The Cloud: Time for Delivery by ComputerWeekly.com

February 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’ from suppliers pushing products rather than business solutions.

(ESSENTIAL GUIDE)

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Computer Weekly - 29 May 2012: Where next for HP? by ComputerWeekly.com

May 2012 - (Free Research) In this week’s Computer Weekly, after HP announced 27,000 job cuts worldwide, we examine how the IT giant is changing its strategy and what it means for customers. We talk to the one-man team that runs IT for a global firm employing 1,600 people. And Virgin Atlantic's CIO explains why mobile apps are such a high priority. Read the issue now.

(EZINE)

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Citizant Enhances IT Flexibility and Scalability by Creating a Virtualized Dell Infrastructure by Dell and VMware

March 2009 - (Free Research) Read this case study to learn how the Citizant IT group worked with Dell to design a virtualized IT infrastructure that includes VMware virtualization software to accommodate business growth, enhance IT flexibility, and improve worker productivity by creating a virtualized infrastructure in-house.

(CASE STUDY)

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Government Department saves millions in one of the world's largest modernizations by HP

October 2011 - (Free Research) This exclusive case study explores how one government department transformed their IT infrastructure by streamlining contracts to improve performance and productivity. Learn how they were able to design a new services framework model to provide access to supplier services and enhance collaboration.

(CASE STUDY)

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